Technical Support Jobs in Remote

387,137 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Regional Vice President of Sales - West

Company: webAI

Location: Remote

Posted Jan 29, 2025

webAI Inc is seeking a Regional Vice President of Sales for the West Coast region. The role involves leading and managing a team of enterprise Account Executives and Regional Directors, developing and executing sales strategies, and driving revenue growth. The ideal candidate should have at least 8+ years of experience in a Managing Director or VP role in Enterprise PaaS or SaaS sales, a proven track record of success in driving new business and expanding existing customer base, and excellent customer-facing skills. The company offers competitive salary, comprehensive benefits, and a flexible work environment.

Join the AffiniPay Talent Community!

Company: AffiniPay

Location: Remote

Posted Jan 29, 2025

AffiniPay, a leading fintech company based in Austin, Texas, specializes in professional services payments and practice management software for legal, accounting, architectural, engineering, and construction firms. Recognized as one of Inc. 5000's fastest-growing companies for 13 years, AffiniPay offers a diverse range of software solutions and payment options, serving over 100,000 users. The company is committed to diversity, equity, and inclusion, providing award-winning benefits such as medical, dental, vision coverage, flexible paid time off, 401K matching, professional development opportunities, and a supportive in-office experience. AffiniPay ensures secure hiring practices, communicating only through official channels and never requesting sensitive personal data.

Business Operations Manager

Company: Sidecar Health

Location: Remote

Posted Jan 29, 2025

Sidecar Health is a mission-driven company aiming to redefine health insurance by making it affordable and personalized. They seek an Operations Manager to oversee and enhance insurance operations processes across multiple divisions. The role involves driving measurable improvements in budget accuracy, leading cross-functional initiatives, and collaborating with department leaders. The ideal candidate should have 3+ years of experience in Operations Management, advanced proficiency in Excel, and strong project management skills. The company offers a competitive salary, comprehensive benefits, and the opportunity to make an impact at a rapidly growing company.

Data Engineer (Global)

Company: Dandy

Location: Remote

Posted Jan 29, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating and simplifying every function of dental practices through technology. They are seeking a Data Engineer with 4+ years of experience to lead data infrastructure development, contribute to the data platform, and ensure data systems are scalable, reliable, and production-ready. The ideal candidate will have hands-on technical expertise in Python, Airflow, Dagster, DBT, and cloud platforms like AWS or GCP. They should excel at working with cross-functional teams, communicating technical concepts, and driving the adoption of best practices for data engineering.

Customer and Market Researcher

Company: Constant Contact

Location: Remote

Posted Jan 29, 2025

Constant Contact is seeking a Customer and Market Researcher for an in-person or remote position in Boston, MA, Gainesville, FL, or Loveland, CO. The role involves conducting primary and secondary research projects, analyzing data, and presenting findings to senior leadership. The ideal candidate will have a Bachelor's degree in a relevant field, 5+ years of experience in market or customer research, and proficiency in statistical software and survey research. Constant Contact values diversity, offers competitive benefits, and supports career growth. The company operates as a hybrid workforce, combining remote work with in-office collaboration.

Product Manager Intern (100% Remote)

Company: GOBankingRates

Location: Remote

Posted Jan 29, 2025

GOBankingRates is seeking a detail-driven Product Manager Intern for a 16-week program. The intern will work 24 hours per week, Monday to Friday, and gain hands-on experience in product management, data analysis, and team collaboration. The role involves learning product management fundamentals, using tools like JIRA, Confluence, and Tableau, creating development tickets, and contributing to documentation. The internship offers a competitive salary, remote work options, and various benefits including student loan support, 401k savings, and learning and development opportunities.

Senior Quality Assurance Engineer - Web

Company: Speechify

Location: Remote

Posted Jan 29, 2025

Speechify is a rapidly growing company that aims to revolutionize the way people consume information by converting it into audio. They are seeking a skilled QA engineer for a remote, full-time position to ensure the quality of their Web app. The ideal candidate should have a BS in Computer Science or related field, 3+ years of QA experience, proficiency in automation tools like Playwright, and understanding of Agile methodologies. The company offers a fast-paced environment, competitive salary, and the chance to work on a transformative product that supports people with learning differences.

Global People Business Partner, Revenue

Company: Cribl

Location: Remote

Posted Jan 29, 2025

Cribl is a rapidly growing, remote-first company seeking a seasoned People Business Partner with 10+ years of experience in a Revenue organization. The ideal candidate will have expertise in organizational design, change management, manager development, compensation, and employee relations. They should be familiar with PeopleHR policies, have a strong understanding of employment laws, and possess excellent communication skills. The role involves mentoring, coaching, and providing feedback to managers, partnering with various teams to improve work relationships, and driving talent initiatives. The company values a culture of humor, collaboration, and continuous learning, offering a competitive salary and benefits package.

Associate Counsel, Transactions & Product

Company: MiQ Digital

Location: Remote

Posted Jan 29, 2025

MiQ, a programmatic media partner, is seeking an Associate Counsel for Transactions in the UK. The role involves drafting, negotiating, reviewing, and managing agreements with advertiser clients, ad agencies, and ad technology platforms. The ideal candidate should be flexible, creative, resilient, confident, comfortable working solo, have global teamwork experience, business and financial know-how, and ad tech, martech, or tech transactions experience. MiQ offers a hybrid work environment, competitive healthcare benefits, bonus and performance incentives, and generous annual PTO.

Corporate Recruiter

Company: Honor

Location: Remote

Posted Jan 29, 2025

Honor, a Series E funded Unicorn valued at over $1B, is revolutionizing home care for aging adults. Founded in 2014, Honor leads the world's largest home care network with the most advanced care platform. The company is now a global entity following its acquisition of Home Instead. Honor's Care Platform combines local care with advanced technology to deliver high-quality care. The Corporate Talent Acquisition team is seeking a full-cycle recruiter to build careers, teams, and culture, fueling innovation and collaboration. The role involves identifying, attracting, and hiring top-tier talent, managing the recruitment process, and providing a high-touch candidate experience.

Customer Support Specialist

Company: Whop

Location: Remote

Posted Jan 29, 2025

Whop is a platform aiming to create a millionaire community by bridging the gap between connection, creation, and commerce. They offer a remote Customer Support Specialist role with a salary of $48,000 plus equity. The role involves managing user and creator inquiries via Intercom, troubleshooting issues, and collaborating with the team to resolve complex problems. The ideal candidate is Whop-savvy, ecommerce-experienced, analytical, creative, and a strong communicator.

Guru Field Representative - Kansas City, MO

Company: Brooks Running

Location: Remote

Posted Jan 29, 2025

Brooks is a company that values movement and believes it's the key to feeling more alive. They create gear and experiences to help people reach their peak. The company culture is exciting, collaborative, and innovative. Brooks is looking for a Brooks Guru to lead field support strategy, increase market share, and build brand recognition. The ideal candidate should have a degree in Marketing, Sales, or Retail Management, with 1+ years of experience in the outdoor sports or athletic industry. They should be knowledgeable about performance athletic footwear, apparel, and accessories, and have strong interpersonal and communication skills. The role involves extensive travel, working weekends, and extended hours as needed. Brooks offers a competitive salary, commission potential, and a robust benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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