Technical Support Jobs in Remote

387,137 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

VP, Engineering

Company: Syncro

Location: Remote

Posted Jan 29, 2025

Syncro, a remote-first B2B SaaS company, is seeking a VP of Engineering to lead a team of skilled engineers and managers. The role involves improving operational excellence, driving the technical roadmap, and collaborating with various teams. The company offers competitive benefits including a pay range of $195k-$275k USD, remote work, equity appreciation program, unlimited PTO, 401k plan, health insurance, parental leave, and more. The ideal candidate should have 8+ years of senior management experience, 12+ years of software development experience, and expertise in managing global teams and SaaS environments.

Principal Software Engineer, Wordscapes Shapes

Company: PeopleFun

Location: Remote

Posted Jan 29, 2025

PeopleFun, a Dallas-based game studio, is seeking a Principal I Engineer to lead the technical development of Wordscapes Shapes. The role involves planning, executing, and delivering game features to meet business objectives. The ideal candidate should have 8+ years of experience in the mobile gaming industry, extensive experience with Unity, strong technical skills, and the ability to lead architecture discussions. PeopleFun offers a competitive compensation package, including medical, dental, vision insurance, performance bonuses, 401K match, flexible PTO, wellness stipend, free lunch, parental leave, and a family-friendly culture.

Sr. Strategic Account Executive - Ohio Valley

Company: Cohesity

Location: Remote

Posted Jan 29, 2025

Cohesity is a leader in AI-powered data security and management, offering comprehensive data security and management capabilities including immutable backup snapshots, AI-based threat detection, and rapid recovery at scale. The company has been recognized for innovation, product strength, and simplicity in design. Cohesity is seeking a Sr Strategic Account Executive for the Ohio Valley region, with a focus on driving satisfied customers, maintaining accurate forecasts, and developing sales pipelines. The ideal candidate will have 7+ years of proven success in a customer-facing sales role, experience selling into enterprise accounts, and strong presentation skills.

Provider Partnerships Representative

Company: Care Access

Location: Remote

Posted Jan 29, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to patients. They seek a motivated individual to build a network of specialist consultants and physicians, recruit physicians for clinical research studies, and expand their local physician database. The role involves managing customer inquiries, generating reports, and ensuring high-quality customer service. The ideal candidate should have experience in physician network development, excellent communication skills, and knowledge of the clinical research market.

Channel Real Account Manager

Company: Jellyvision

Location: Remote

Posted Jan 29, 2025

Jellyvision ALEX® is a company dedicated to enhancing lives by assisting individuals in selecting and utilizing their benefits. They aim to elevate the benefits and employee experience for their employees and customers through personalization, empathy, and a genuine desire to help. Jellyvision values inclusivity, respect, and trust, offering equitable rewards to support the wellbeing of their diverse workforce. They are currently seeking an Account Manager to engage and support their expanding customer base, with a focus on customer success and growth strategies. The role involves collaborating with partners, identifying customer needs, and guiding them through the renewal process. The ideal candidate should have 3+ years of B2B sales experience, with a background in employee benefits, SaaS, or HR tech being a plus.

Account Executive

Company: BizLibrary

Location: Remote

Posted Jan 29, 2025

The job posting is for a full-time Account Executive position with a competitive compensation plan, flexible PTO, and comprehensive benefits. The ideal candidate should have 24 years of proven consultative sales experience, be a self-starter, and have a proven track record of meeting or exceeding quotas. The role involves closing net new business, generating pipeline, providing accurate forecasts, and maintaining Salesforce. The company culture is strong, unified, and focused on creating a more compassionate and competent place. The company offers solutions to help employees thrive in their jobs and gain necessary skills.

Inside Sales Specialist

Company: Fresh Prints

Location: Remote

Posted Jan 29, 2025

The text describes the experience of Nas, a founding member of the Inside Sales team at Fresh Prints, a fast-growing startup in the US. Nas joined as an Operations Associate in 2018 and was later offered the chance to build an Inside Sales team from scratch. Over time, the team expanded into multiple layers, and Nas played a core role in shaping the company's sales strategy. The company culture is meritocratic, rewarding results over tenure. Nas enjoys the high-ownership environment, innovation, and growth opportunities. The role of an Inside Sales Associate involves closing inbound leads, growing existing accounts, delivering exceptional client experiences, and driving revenue goals. The company offers a base salary of $700/month plus uncapped commission, night shift allowance, health insurance, and mental health benefits. The work is from home permanently, with flexible hours.

Content Strategist

Company: Victorious

Location: Remote

Posted Jan 29, 2025

Victorious is a company that values its people and culture above all else. They are seeking a highly motivated content marketing professional with at least 35 years of experience. The ideal candidate should be passionate about their craft, committed to quality, and able to manage customer accounts and content production timelines. They should also be familiar with SEO tools and have a propensity for continuous improvement. Victorious offers an excellent benefits package, including remote work, unlimited PTO, and a robust SEO training program.

Sales Support Associate (Remote)

Company: INFUSE

Location: Remote

Posted Jan 29, 2025

INFUSE is seeking a detail-oriented and analytical Sales Support Associate to join their team. The role involves managing operational tasks, providing training and guidance on sales technologies, and assisting in Salesforce reporting to deliver actionable insights. The ideal candidate should have proven experience in Salesforce reporting and data analysis, strong analytical skills, and excellent communication abilities. INFUSE values fairness, attention to detail, and a family-like team environment.

Colleague Consultant - Financial Aid

Company: Strata Information Group (SIG)

Location: Remote

Posted Jan 29, 2025

SIG, a trusted partner to over 900 colleges and universities worldwide, is seeking an experienced Financial Aid Consultant. The role involves providing strategic direction, optimizing the Colleague Financial Aid module, and collaborating with key stakeholders. The ideal candidate should have 5+ years of experience in higher education and with the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency. The position offers a competitive salary range of $90,000 - $125,000 + bonus, along with comprehensive benefits.

Research Consultant

Company: Reach3 Insights

Location: Remote

Posted Jan 29, 2025

Reach3 Insights, a global insights firm, is seeking a Research Consultant to manage market research projects for the Fintech industry. The role involves designing questionnaires, overseeing data collection, identifying analytical findings, and visualizing and reporting quantitative and qualitative data. The company offers a competitive compensation package, including a salary range of $65,000 to $85,000 USD, a bonus plan, stock options, a 401k plan with employer match, and full benefits. The ideal candidate will have hands-on research experience, strong communication skills, and a passion for unlocking consumer insights. The position is remote in the US and requires eligibility to work in the country.

Head of Marketing Growth

Company: RootstockLabs

Location: Remote

Posted Jan 29, 2025

RootstockLabs is seeking a growth marketing leader to develop and execute integrated campaigns, drive user and transaction growth, and support the DevRel team in expanding the developer community. The role involves working closely with content, social, community, and comarketing teams, and leveraging multichannel marketing tactics. The ideal candidate should have 5+ years of experience leading teams, a strong grasp of core marketing metrics, and a demonstrable background in Web3. RootstockLabs offers a competitive salary, remote work opportunities, and training programs in the crypto world.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages