Technical Support Jobs in Remote

387,273 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Founding Software Engineer (Backend, Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and grow products using AI for clinical decision support. The role involves designing and building development and production platforms, developing new user-facing AI features, and partnering with researchers and product managers. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and eliminate clinician burnout. Glass Health offers a flexible work environment, high autonomy, and competitive benefits. The company has raised $65M and is at an inflection point in its startup journey.

Motion Graphics (Freelance)

Company: Nibiru Chain

Location: Remote

Posted Jan 27, 2025

Nibiru Chain is a developer-friendly and user-friendly smart contract ecosystem with superior throughput and unparalleled security. The company is seeking a crypto-native video animator with 2+ years of experience to create dynamic, high-quality animations and video content for social media, product explainers, website visuals, and marketing campaigns. The ideal candidate should have a solid understanding of blockchain concepts, proven experience in creating visually appealing animations, and mastery of animation and videography software. They should also be able to work well with cross-functional teams in a fast-paced environment and be located in the PST time zone.

Founding AI/Data Engineer (Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and scale new products using AI for clinical decision support. The role involves designing and building development and production platforms, developing user-facing AI features, and collaborating with various teams. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and enhance patient outcomes worldwide. Glass Health offers a competitive compensation package, flexible work hours, and a supportive team environment. The company is at an inflection point, having raised $65M from top-tier investors and partnered with Kaiser Permanente Mid Atlantic.

Sr. Protocol Engineer (Rust)

Company: Autonomys

Location: Remote

Posted Jan 27, 2025

Subspace Labs is seeking a Protocol Engineer to contribute to the development of the Subspace Network, a decentralized blockchain using Rust and Substrate. The role involves implementing novel consensus and scalability proposals, maintaining high standards of open-source software development, and working with large open-source codebases. The company offers remote work, competitive salary, equity, token grants, and team offsites.

Associate Enterprise Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 27, 2025

Funnel Leasing Inc is seeking an Associate Enterprise Consultant to work remotely across the US. The role involves guiding strategic clients through business transformation, ensuring their success with Funnel's software solutions, and collaborating with cross-functional teams for exceptional customer experiences. Funnel is a SaaS company revolutionizing the proptech industry with its cloud-based marketing and leasing software. The Associate Enterprise Consultant will act as a trusted advisor, develop deep industry knowledge, and partner with an Enterprise Consultant III for operational support. Key responsibilities include managing system administrative tasks, handling technical escalations, and fostering long-term client relationships. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in technology or property management, and a proven track record of driving transformative change for large enterprise clients.

Account Executive (AE)

Company: Meroxa

Location: Remote

Posted Jan 27, 2025

Meroxa is seeking a highly motivated Account Executive to join their sales team, focusing on driving the realtime data platform into Commercial markets. The role involves developing sales strategies, identifying leads, building client relationships, conducting sales presentations, and managing the sales pipeline. The ideal candidate should have proven work experience in enterprise or midmarket sales, a track record of exceeding sales quota, and excellent communication and negotiation skills. Meroxa offers competitive salaries, remote work, comprehensive benefits, and a commitment to diversity and inclusion.

Blockchain Developer

Company: Nibiru Chain

Location: Remote

Posted Jan 27, 2025

Nibiru Chain is a highly innovative L1 blockchain and smart contract ecosystem, aiming to be the most developer-friendly and user-friendly platform for Web3 adoption. The company is currently seeking a blockchain lead developer with extensive experience in software engineering, Cosmos SDK, Golang, and data structures. The ideal candidate should have proficiency in Rust or Solidity, experience with CosmWasm or EVM smart contracts, and a strong understanding of distributed systems and cryptography.

Senior Aquablation Sales Representative - Upstate, NY

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 27, 2025

PROCEPT BioRobotics is seeking a Senior Aquablation Sales Representative to launch the Aquabeam Robotic System in a defined territory. The role involves meeting or exceeding quarterly sales quotas, developing territory plans, and effectively communicating the value proposition of Aquablation to customers. The ideal candidate should have a Bachelor's degree, at least five years of medical sales experience in Urology, and startup company experience selling disruptive surgical technology. PROCEPT offers a comprehensive benefits package, including full medical coverage, wellness programs, a 401k plan, and flexible time off. The company is committed to diversity and inclusion, and fair and equitable compensation practices.

Recruitment Manager

Company: Procare HR

Location: Remote

Posted Jan 27, 2025

Procare HR is offering a remote Recruitment Manager position with a salary of $75,000 - $85,000 per year. The role involves leading the Talent Acquisition team, managing sourcing, recruiting, and hiring processes, and delivering tailored solutions to clients. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in talent acquisition, strong organizational skills, and proficiency in Microsoft Office Suite, HRIS, ATS, and CRM systems. Benefits include health insurance, FSA, HSA, dental insurance, life insurance, disability insurance, a 401K plan, and paid time off.

Senior Financial Planning & Analysis Analyst

Company: Accompany Health

Location: Remote

Posted Jan 27, 2025

Accompany Health is a primary behavioral and social care provider dedicated to delivering high-quality, dignified care to low-income patients with complex needs. They offer at-home and virtual care, along with 24/7 support, and collaborate with community-based organizations, local providers, and health plans. The company is committed to evidence-based practices and building long-term relationships with patients. The Senior FP&A Analyst role involves supporting strategic decision-making through financial planning and analysis, collaborating with cross-functional teams, and maintaining financial models and dashboards. The ideal candidate has a strategic analytical mindset, strong problem-solving skills, and experience in financial planning and analysis within the healthcare industry.

Head of Solutions Engineering

Company: Polly.io

Location: Remote

Posted Jan 27, 2025

Polly is seeking a Senior Capital Markets Solutions Lead to join their dynamic team. The role involves collaborating with sales and product teams, leading technical presales activities, acting as a subject matter expert, designing proof-of-concept solutions, providing technical guidance, staying updated with industry trends, and mentoring junior team members. The ideal candidate should have proven experience in capital or secondary markets, excellent problem-solving skills, strong communication skills, and a customer-focused attitude. Polly offers a trillion-dollar market opportunity, professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

Senior Software Engineer - Infrastructure

Company: Marker Learning

Location: Remote

Posted Jan 27, 2025

Marker Learning is a startup aiming to provide affordable and accessible learning disability assessments, such as dyslexia, to students. The company leverages proprietary technology to streamline evaluations, making them faster and more efficient. They are seeking an Infrastructure Engineer to lead transformative projects, ensuring scalability, security, and reliability. The role involves designing, implementing, and deploying infrastructure solutions, collaborating with various teams, and driving technical excellence.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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