Technical Support Jobs in Remote

387,221 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Field Marketing Specialist - Madison

Company: Beatbox Beverages, LLC

Location: Remote

Posted Jan 28, 2025

BeatBox Beverages, a beverage company based in Austin, TX, is seeking a Field Marketing Specialist. The role involves building local networks, executing marketing programs, and hiring a field marketing team. The ideal candidate should have 2 years of field marketing experience in beverage, CPG, clothing, lifestyle, or health and beauty industries, and 1 year in a leadership role. Key skills include product knowledge, marketing strategy, event planning, consumer engagement, communication, presentation skills, sales support, creativity, budget management, problem-solving, adaptability, relationship building, organization, attention to detail, regulatory knowledge, product sampling experience, and passion for the beverage industry.

Climate Solutions Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 28, 2025

SINAI is seeking a Climate Solutions Engineer to support their innovative Climate Team and Sales Team. The role involves providing technical sales support, acting as a domain expert on SINAI's carbon accounting and decarbonization software, and contributing to the Climate Team's mission to empower businesses in achieving their sustainability goals. The position offers a fast-paced, collaborative environment and the opportunity to directly impact the future of sustainability. Qualifications include extensive technical sales experience, expertise in carbon accounting, and strong analytical and communication skills.

Executive Assistant

Company: Kyruus Health

Location: Remote

Posted Jan 28, 2025

Kyruus Health is seeking an Executive Assistant with 25 years of experience in a fast-paced environment. The role involves managing schedules, travel logistics, and office-wide projects. The assistant will also handle expense reports, corporate credit card reconciliation, and travel arrangements. The company offers a competitive salary range, benefits, and opportunities for career growth. Kyruus Health is committed to equal employment opportunities.

Account Director, B2B -Remote

Company: BigCommerce

Location: Remote

Posted Jan 28, 2025

BigCommerce is seeking an Account Director with 5+ years of sales experience, particularly in technology sales for a SaaS or eCommerce company. The role involves driving sales revenue through new client acquisition, managing the sales process, and acting as a territory owner and subject matter expert. The ideal candidate should have excellent communication skills, a strong understanding of eCommerce, and the ability to identify and solve complex problems. BigCommerce values diversity and inclusion, and the successful candidate will receive a competitive salary based on their location, knowledge, skills, and qualifications.

Sr. Associate, Regional Strategy

Company: Signify Health

Location: Remote

Posted Jan 28, 2025

The Regional Strategy Senior Associate role at Signify Health involves supporting regional leadership with information gathering, analysis, and communication to drive results. The associate will work cross-functionally with operational counterparts to optimize workflows and achieve regional and client goals. Key responsibilities include performing analysis, providing actionable insights, project managing IBP meetings, assisting in regional meetings, supporting the forecasting process, and analyzing regional processes for improvements. The ideal candidate should have a Bachelor's degree or higher in business administration or a related field, 3+ years of experience in banking consulting or business strategy, strong analytical and problem-solving skills, excellent communication skills, and the ability to work in fast-paced environments. The base salary range for this position is $74,700 to $115,000, with additional benefits such as medical, dental, vision, 401k, and education assistance.

Growth and Strategy Lead, Custody

Company: Anchorage Digital

Location: Remote

Posted Jan 28, 2025

Anchorage Digital, a leading digital asset platform for institutions, is seeking a strategic Growth and Strategy Lead. The role involves developing client acquisition strategies, aligning cross-departmental efforts, and shaping crypto custody solutions for institutional clients. The company, funded by major institutions and valued at over $3 billion, offers a range of services including custody, staking, trading, governance, and settlement. The ideal candidate should have extensive experience in crypto custody platforms, strong financial modeling skills, and proficiency in CRM tools.

Sr. Manager, Salesforce

Company: Lyra Health

Location: Remote

Posted Jan 28, 2025

Lyra Health is a mental health care company that uses technology to improve access to high-quality care for employees of Fortune 500 companies. They are seeking an experienced Salesforce Manager to lead a team of developers, business analysts, and contractors. The role involves overseeing the design, development, and implementation of Salesforce solutions, ensuring project delivery on time and within budget, and maintaining existing Salesforce applications. The ideal candidate should have a strong technical background in Salesforce development, excellent communication skills, and a proven track record of managing technical teams. Lyra Health is an Equal Opportunity Employer.

Senior Experience Partner

Company: Granicus LLC

Location: Remote

Posted Jan 28, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and commitment to equitable and inclusive solutions. With over 25 years of experience serving 5500 government agencies and millions of citizens, Granicus offers comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. The company's Government Experience Cloud platform enhances internal and external operations, community engagement, and trust in government. Granicus is seeking an Experience Partner with 5 years of digital services experience, strong commercial acumen, and a passion for public service. The role involves presales alignment, project kickoff, driving better outcomes, and maintaining executive relationships with customers.

Content Marketing_with PR experience

Company: Chowbus

Location: Remote

Posted Jan 28, 2025

Chowbus, a well-funded food startup based in Chicago, is seeking a Content Manager. The role involves developing a content strategy, creating various marketing assets, managing public relations, and tracking content performance. The ideal candidate should have 3+ years of B2B SaaS content marketing experience, strong writing skills, and familiarity with marketing analytics tools. Chowbus offers a competitive compensation package, benefits, and flexible PTO.

Senior Software Engineer, Mobile

Company: Going

Location: Remote

Posted Jan 28, 2025

Going is seeking a Senior Software Engineer Mobile to help build, launch, and iterate on their recently released mobile app. The role involves collaborating with product and design teams to create innovative features, squash bugs, and craft future functionality. The ideal candidate will have 6+ years of professional software engineering experience, 4+ years of hands-on expertise with TypeScript and React Native, and a strong focus on performance, usability, and accessibility. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a supportive culture.

Product Manager, Scheduling

Company: Kyruus Health

Location: Remote

Posted Jan 28, 2025

Kyruus Health is a company dedicated to improving healthcare by connecting people to the right care. Their mission is to create a transparent and accessible healthcare system where everyone gets the care they need. They value care, doing the right thing, being fiercely driven, leading with respect, and accountability. The Product Manager role involves working closely with multiple engineering teams, defining product decisions, and leading a team to deliver value. The company offers competitive compensation, benefits, and opportunities for career growth. Kyruus Health is an equal opportunity employer.

Senior Database Developer

Company: Endpoint Clinical, Inc.

Location: Remote

Posted Jan 28, 2025

Endpoint Clinical is seeking a Senior SQL Server Database Developer with extensive experience in managing large mission-critical databases. The ideal candidate will have a deep knowledge of SQL Server technologies, scripting for automation, and a proactive approach to managing cloud-based and on-premises database solutions. Responsibilities include developing and maintaining database standards, analyzing results for SQL tuning, ensuring data security, and collaborating with cross-functional teams. The role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks with shifting priorities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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