Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 27, 2025

Lead Software Engineer

Company: Ignite Reading

Location: Remote

Posted Jan 26, 2025

Ignite Reading is a mission-driven public benefit corporation that offers one-on-one virtual tutoring to help students, especially low-income students, improve their reading skills. The program focuses on foundational skills like phonics, phonemic awareness, and sight words. Ignite Reading is seeking a Lead Software Engineer to lead an agile cross-functional team in scaling the company to serve at least 100,000 students in the next five years. The role involves managing a team, setting technical direction, and writing code. The ideal candidate should have 7+ years of software development experience, a strong background in designing and building complex web applications, and a deep understanding of modern web development technologies.

Consultant

Company: Exabeam

Location: Remote

Posted Jan 26, 2025

Exabeam, a global cybersecurity leader, is seeking a consultant with at least 3 years of enterprise customer-facing experience. The role involves working with clients to ensure their success with Exabeam's security operations platform, guiding them through security operations maturity assessment and roadmap development, and providing technical architecture recommendations. The consultant will also facilitate visibility into the company's product roadmap, engage in support ticket escalation, and provide product demonstrations. They will coordinate with various Exabeam teams and provide feedback to Product Management for future enhancements. The position offers extensive benefits, including medical, dental, vision coverage, a generous 401k match, and paid time off. The annual starting salary is between $105,000 and $119,000, depending on experience and qualifications. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

Lead, Financial Analysis

Company: Kyndryl

Location: Naha, Japan / Remote

Posted Jan 27, 2025

Neuroscience Health and Science Professional - Lima, OH

Company: Pfizer

Location: Remote

Posted Jan 26, 2025

Pfizer is a global leader in the biopharmaceutical industry, committed to delivering safe and effective products to patients. The company values diversity and offers opportunities for career growth and success. The Neuroscience Health & Science Professional (HSP) role involves driving sales, engaging with customers, and developing strategies to manage business effectively. The ideal candidate should possess strong sales, communication, and teamwork skills, along with relevant healthcare or scientific experience. The position offers a competitive salary, quarterly sales incentives, and comprehensive benefits.

D365/AX Senior Supply Chain (Trade & Logistics) Solution Architect

Company: Avantiico

Location: Remote

Posted Jan 26, 2025

Avantiico, a Microsoft Partner, offers integrated cloud solutions for Sales, Finance, Supply Chain, and Customer Service. Their purpose-built 3PL Billing Automation and 3PL WMS solutions are designed for Microsoft Dynamics 365 Finance and Supply Chain. Avantiico's Multicompany Automation solution supports all industries and aims to improve accounting productivity, increase accuracy, and enhance financial closing velocity. The company is currently seeking a highly skilled Microsoft Dynamics 365AX Senior Solution Consultant and/or Solution Architect with expertise in Supply Chain, Trade, and Logistics functionality. The role involves customer implementations, upgrades, and support of Microsoft Dynamics 365 Finance and Supply Chain Management. The ideal candidate should have extensive application expertise in Microsoft Dynamics 365 Supply Chain Management, Trade, and Logistics functionality, and a deep understanding of reporting features and Power BI.

Outreach and Engagement Specialist

Company: Menlo Ventures

Location: Remote

Posted Jan 27, 2025

Colla Health, a Menlo Ventures portfolio company, is seeking an Outreach and Engagement Specialist. The role involves educating and enrolling patients into their behavioral health services, which aim to improve the quality of life for cancer patients. The ideal candidate is outcome-driven, empathetic, and has experience in high-volume outbound calling. The company offers competitive compensation, benefits, and a fast-paced, evolving environment.

Director, Customer Partner

Company: Kyndryl

Location: New York, NY / Remote

Posted Jan 27, 2025

Senior Software Engineer - Mobility

Company: Mark43

Location: Remote

Posted Jan 26, 2025

Mark43 is hiring for senior software engineer positions in Canada, the UK, and 40 US states. The company is committed to diversity and empowering communities with new technologies. The role involves working with popular technologies like Java, SQL, Redis, and Elasticsearch, and participating in on-call rotations. The ideal candidate should have at least 5 years of professional experience with Java, understanding of databases, automated testing, Agile methodologies, and strong DevOps experience. The company values equal pay, transparency in compensation, and full inclusion of all qualified individuals.

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 27, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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