Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Enterprise Account Executive (Remote, US-Based)

Company: Liquibase

Location: Remote

Posted Jan 26, 2025

Liquibase, a leader in database release automation, is hiring a Regional Sales Manager based in the UK. The ideal candidate should have extensive enterprise software sales experience, a proven track record in managing complex sales cycles, and the ability to develop and maintain relationships with executive-level contacts. The role involves solving interesting problems, opportunity creation, pipeline management, and revenue forecasting. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and growth opportunities.

Sr. Data Engineer I (5540)

Company: MetroStar

Location: Remote

Posted Jan 26, 2025

The job posting is for a Senior Data Engineer position at MetroStar Systems. The role involves leading the design and implementation of complex data pipelines, developing and maintaining ETL processes, collaborating with cross-functional teams, optimizing data infrastructure, ensuring data security, and mentoring junior data engineers. The ideal candidate should have a Secret security clearance, a degree in Computer Science or a related field, at least 5 years of professional experience in data engineering, expertise in tools like Talend and Pentaho, strong programming skills, and proficiency in CICD and containerization technologies. MetroStar Systems values its people and offers a generous benefits package, professional growth opportunities, and a diverse and inclusive culture.

Email Marketing Operations Assistant

Company: Golden Hippo

Location: Remote

Posted Jan 26, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an Email Marketing Operations Assistant. The role involves QA sales funnels, maintaining email deliverability, assisting with coding and data collection, learning eCommerce platforms, creating accessible documents, contributing to team strategy, and cross-functional coordination. The company offers comprehensive benefits, professional development opportunities, and a positive work environment. The base salary range is $2173-$2899 plus potential KPI bonuses.

New Business Account Executive (West)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including vacation, mental health care, full benefits from day one, work from home reimbursements, and a supportive culture. They have been recognized for their diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

New Business Account Executive (East)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional with a proven track record in closing new agency business. The role involves prospecting, pitching, and closing deals while collaborating with other business functions. The ideal candidate should have 3+ years of sales experience, strong negotiation skills, and the ability to communicate complex concepts to executive-level prospects. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and a supportive work culture.

Principal AI Research Scientist

Company: Technergetics

Location: Remote

Posted Jan 26, 2025

Technergetics is seeking a Principal of AI Research and Development with a PhD in computer science, machine learning, or a related field. The role involves conducting research, leading proposal writing, and collaborating with external researchers. The candidate must have 5+ years of professional experience in machine learning, grant writing, and business development. The position offers a competitive salary, remote work options, and comprehensive benefits. The ideal candidate will have a proven entrepreneurial mindset, passion for learning emerging ML technologies, and experience with machine learning frameworks like TensorFlow and PyTorch.

Account Executive, Cyber Security Sales | Remote US

Company: Coalfire

Location: Remote

Posted Jan 26, 2025

Coalfire is a cybersecurity company based in Denver, Colorado, with offices in the US and UK. They are dedicated to solving clients' complex cybersecurity challenges and are leaders in the field. The company is seeking an experienced Account Executive to sell their cybersecurity services, including penetration testing, AI network application, mobile hardware, social engineering, physical red teaming, exposure management, threat hunting, dark web monitoring, incident response playbook reviews, cyber maturity and risk assessments, TPRM, and CISO advisory. The ideal candidate will have a minimum of 4-6 years of experience in cybersecurity sales, a proven track record of achieving annual bookings targets, and excellent communication skills. Coalfire offers a flexible work model, opportunities for professional growth, and competitive benefits.

IOC Analyst

Company: Q2

Location: Remote

Posted Jan 26, 2025

Q2 is a global provider of mobile banking platforms and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company also hosts an annual Dodgeball for Charity event to support community organizations. Q2 is currently seeking an Integrated Operations Center (IOC) Analyst to join their dynamic and fast-paced team, responsible for monitoring and responding to alerts, driving investigations, and providing triage during incidents and outages. The ideal candidate will have a Bachelor's degree, relevant experience, and strong organizational and multitasking skills. Q2 offers a range of benefits, including remote work opportunities, flexible time off, career development programs, and health and wellness benefits.

Financial Crime Analyst III

Company: Lead Bank

Location: Remote

Posted Jan 26, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst III role involves conducting investigations into suspicious activities, assisting in the buildout of the Financial Crimes program, and providing advisory services to BaaS partners. Qualifications include at least 5+ years of BSA experience, preferred BSA certification, and experience with Unit21 or other technology-focused AML software. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Sr. DevSecOps Engineer I (5541)

Company: MetroStar

Location: Remote

Posted Jan 26, 2025

The job posting is for a Sr. DevSecOps Engineer position at MetroStar Systems. The role involves collaborating with cross-functional teams, leading software architecture design and development, mentoring junior engineers, and contributing to the software development lifecycle. The ideal candidate should have a Secret security clearance, a degree in Computer Science or related field, and at least 5 years of experience in frontend or backend development. Proficiency in various technologies, frameworks, and methodologies is required. MetroStar Systems values its people and offers a generous benefits package, professional growth opportunities, and a diverse and inclusive culture.

Staff Fullstack Software Engineer, Security

Company: Lime

Location: Remote

Posted Jan 26, 2025

Lime, a leading global shared electric vehicle company, is hiring a Staff Security Software Engineer. The role involves designing, developing, and implementing security, privacy, fraud, and resiliency solutions. The ideal candidate should have 10+ years of industry experience, with at least 5 years in software development, and a track record of building impactful security products. They should be proficient in backend and frontend coding, and have experience with cloud-native application development. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

Marketing Senior Associate

Company: Stash

Location: Remote

Posted Jan 26, 2025

Stash is seeking a Marketing Senior Associate with a focus on lifecycle and acquisition marketing. The ideal candidate will have a digital-first approach, strong creative instincts, and the ability to adapt quickly in a fast-paced environment. The role involves developing and executing cross-channel marketing campaigns, enhancing engagement strategies, and driving user growth. The candidate will work on revamping lifecycle touchpoints, crafting compelling campaigns, and supporting paid and organic marketing efforts. Stash is committed to diversity, equity, and inclusion, offering a comprehensive total rewards package, remote-first work policy, flexible PTO, and more. The company has received numerous external recognitions for its innovative fintech solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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