Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Staff Software Engineer, Backend - Crypto Data Foundations

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Substation Engineer

Company: Leidos

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Director, GTM Apps - Digital Experience Transformation (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Audit Manager I Financial Crimes Audit

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients exceptional innovative and missiondriven

Territory Sales Representative (British Columbia Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Representative to cover British Columbia. The ideal candidate will have 12 years of customer service, retail sales, or territory management experience, excellent organizational skills, and a proactive, positive attitude. The role involves establishing and maintaining relationships with customers, providing sales training, and assisting with merchandising and promotional events. Open Farm offers a comprehensive benefits package, including healthcare coverage, RRSP plans, a pet-friendly office culture, and volunteer days. The company values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Partner Technology Strategist - Joint Go To Market, Global Alliances

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Product Manager, AI/ML

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
transforming the way people feed their pets consciously sourced topquality ingredients globally trusted and loved brand

Territory Sales Manager (Canadian Prairies Region)

Company: Open Farm Pet

Location: Remote

Posted Jan 25, 2025

Open Farm, a rapidly growing CPG company based in Toronto, is seeking a mission-driven Territory Sales Manager. The ideal candidate will be an expert in building relationships, driving growth, and advocating for the brand. The role involves working with existing customers, establishing relationships with prospective customers, and providing sales training. The company offers a competitive package including healthcare coverage, a great office culture, pet discounts, wellness days, and volunteer days. Open Farm values diversity and encourages applications from all qualified individuals.

View Details Apply on BuiltIn

Principal Technical Program Manager - Identity

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Dir., Automotive Industry GTM

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Intelligence Automation Launch Intern (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Associate Director, Labor Relations & Country HR Business Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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