Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Area Business Manager, Minneapolis North, MN

Company: Blueprint Medicines

Location: Minneapolis, MN / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Sales Engineer

Company: Kyndryl

Location: Leavenworth, WA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior ML Infra Engineer, Machine Learning Infrastructure & Data

Company: Upwork

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
smart simple access trusted advisor humancentric approach

Solutions Engineer, Commercial (German)

Company: 1Password

Location: Remote

Posted Jan 25, 2025

1Password is seeking a Solutions Engineer SMB for a one-year remote contract in the Netherlands. The role involves supporting sales teams with customer requests, expediting sales opportunities, and creating valuable content. The ideal candidate should have excellent communication skills in English and German, 3+ years of B2B experience, and a keen eye for detail. The company offers a range of benefits including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, wellness coach membership, and comprehensive health coverage.

View Details Apply on BuiltIn

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
Director of Operations efficient execution continuous improvement initiatives

Manager of Operations

Company: FoodChain ID

Location: Remote

Posted Jan 25, 2025

The Director of Operations is responsible for managing various aspects of certification service delivery, including overseeing auditing schedules, conducting management meetings, and driving continuous improvement initiatives. They also manage IT partners and projects, monitor operational metrics, support business development, and represent the agency at industry events. The role requires a Bachelor's degree in a related field, working knowledge of NOP standards, at least 3 years of leadership experience, and excellent communication skills.

View Details Apply on BuiltIn

Sr. Associate, Product Management- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Claims Specialist, Workers Compensation - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Director, Marketing

Company: Cornerstone OnDemand

Location: Alice Springs, Australia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Business Information Security Officer

Company: Jabil

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Territory Manager - New Jersey (North)

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Customer Success Manager

Company: Pluralsight

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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