Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Manager, Customer Success

Company: NoRedInk

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Software Engineer II, UI (Data Collection)

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Mortgage Product Counsel

Company: Wealthfront

Location: Remote

Posted Jan 25, 2025

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Staff Software Engineer (Storage And Replication)

Company: Affirm

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
trusted global leader flexible Datafirst Agreement Platform high customer satisfaction

Associate Technical Support Representative

Company: Agiloft

Location: Remote

Posted Jan 25, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. Their flexible Datafirst Agreement Platform (DAP) enables efficient contract management from proposal to execution and leveraging. Agiloft's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. The company is committed to diversity and inclusion, offering a supportive work environment with flexible policies. The Associate Technical Support Representative role involves providing excellent customer service, handling technical support inquiries, and ensuring seamless customer experiences with Agiloft's software.

View Details Apply on BuiltIn

Senior Software Engineer, Data Platform

Company: Reddit

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Applied Data Scientist

Company: Abnormal Security

Location: Remote

Posted Jan 25, 2025

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Processing Operations Manager

Company: Hometap

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Sr. SAP Security GRC PC Analyst (Remote)

Company: RTX

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

ITヘルプデスクシニアエージェント ( 沖縄センター）

Company: Kyndryl

Location: Naha, Japan / Remote

Posted Jan 25, 2025

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Commercial FP&A Manager

Company: Alto Pharmacy

Location: Remote

Posted Jan 25, 2025

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Account Technology Manager - Hardware Assisted Verification - EDA - m/f/d

Company: Siemens Digital Industries Software

Location: Larkhall, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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