Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Compensation Consultant - EMEA

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Solutions Sales Engineer

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Field Service Engineer (Portland)

Company: Hitachi Energy

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Business Systems Analyst

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Frontend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Customer Support Agent - French Speaking

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Enterprise Account Executive, UKI, public sector

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Strategic Account Executive

Company: Benchling

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Personalized Internet Ads Assessor - Hebrew speakers in Israel

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Director of Sales Play Activation

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Technical Writer (Coinbase Developer Platform)

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
MidLevel Backend Engineer design implement and maintain backend services collaborate closely with Fullstack Engineers

Backend Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 25, 2025

SINAI, a San Francisco-based tech startup, is seeking a MidLevel Backend Engineer to join their team. The role involves designing, implementing, and maintaining backend services and APIs for their platform. The engineer will collaborate with cross-functional teams to deliver working software in a collaborative environment. SINAI aims to enable companies to meet their carbon reduction targets efficiently. The ideal candidate should have at least 2 years of professional experience in backend engineering, strong experience with Node.js, TypeScript, and relational databases, and production experience with GraphQL or REST APIs.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Remote 5,484,051 jobs Technical Support in Other US Location 4,770,194 jobs Technical Support in New York City, NY 1,267,266 jobs Technical Support in Multiple Locations 1,120,254 jobs Technical Support in USA 1,002,793 jobs Technical Support in Washington DC 772,970 jobs Technical Support in Chicago, IL 743,342 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs