Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

BIM Specialist – Architecture

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
employee-owned vertically-integrated builder best-in-class products over $1 billion of revenue annually

Retail E-commerce Coordinator (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Remote Retail Ecommerce Coordinator. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities. The base salary range is $21-$28 plus potential annual and monthly KPI bonuses.

View Details Apply on BuiltIn

Trusted AI Consultant

Company: Autodesk

Location: Boston, MA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Customer Service - Integon

Company: Allstate

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Channel Sales Executive - SEA-9799

Company: Coupa

Location: Singapore / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director of Business Systems

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Physical Security Engineer

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Associate Investigator Grant Analyst

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Medical Science Liaison (Renal Transplant), FSP

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Backend Developer

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
employee-owned vertically-integrated builder best-in-class products over $1 billion of revenue annually

E-Commerce Coordinator - Amazon (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an ECommerce Coordinator for a remote position with HQ in Woodland Hills, CA. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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