Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr. Consultant - Incident Response (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated, self-driven technical consultants. The role involves leading incident response engagements, performing forensics, and producing reports. Candidates should have experience in incident response, threat hunting, computer forensic analysis, network forensic analysis, reverse engineering, and incident remediation. They must also possess strong project management skills and the ability to foster a positive work environment. CrowdStrike offers a remote-friendly culture, competitive benefits, and opportunities for professional growth.

Surfacing Designer, Industrial Design - Meta Reality Labs

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta's Reality Labs is seeking a Surfacing Designer for their Industrial Design team. The role involves creating 3D CAD surfaces and solid bodies, defining the visual and physical language of Meta's brand, and collaborating with cross-functional teams on complex technical programs. The ideal candidate should have a Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field, along with 3+ years of professional experience in 3D modeling or CAD surfacing. Proficiency in PTC Creo or Siemens NX is required. The role offers a competitive salary, bonus, equity, and benefits, with the opportunity to work on category-defining products and shape the future of AR/VR industries.

Technical Support Engineer, Pressable

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Pressable, a WordPress hosting provider under Automattic, is seeking a WordPress expert with advanced performance and troubleshooting skills. The role involves supporting enterprise clients, troubleshooting complex issues, and communicating with other teams. The ideal candidate is a WordPress expert familiar with diagnosing performance issues, understanding core web technologies, and having a self-driven work ethic. Benefits include health benefits, matching 401(k), open vacation policy, and learning resources. The salary range is $25,000-$50,000 USD.

Director Threat Management

Company: Surescripts

Location: Raleigh, NC / Remote

Posted Jan 23, 2025

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Account Executive, Small Business - Iberia

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is transitioning from an 'all-in-one' suite to an 'all-on-one' platform, offering a set of tools for marketing, sales, and service teams. The company's flywheel philosophy leverages customer satisfaction for referrals and repeat sales. As an Account Executive, you'll use inbound selling strategies to find new business, conduct online demos, and sell HubSpot's value proposition to small and mid-sized businesses. The role requires 2+ years of closing sales experience, fluency in Spanish and English, and strong consultative selling skills. Benefits include generous remuneration, interactive training, education allowance, and comprehensive health insurance.

Sr. Manager, B2B Marketing, Marketplace

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, offering a range of services including Cars.com, Dealer Inspire, AccuTrade, and the Cars Commerce Media Network. The company emphasizes collaboration, diversity, and integrity, with a focus on simplifying car buying and selling. The Sr. Manager, B2B Marketing role involves overseeing B2B marketing for the Cars.com marketplace, enhancing customer retention, and supporting sales teams for growth. The ideal candidate should have 7+ years of product marketing and sales enablement experience, strong analytical skills, and the ability to collaborate across departments.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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