Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Data Engineer III

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Sr. Sales Representative

Company: Stryker

Location: Remote

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking a Senior Sales Representative for Spines. The role involves working with surgeons, clinical professionals, and healthcare facilities to represent a line of high-quality spine products. Key responsibilities include developing and implementing sales strategies, generating leads, and exceeding sales objectives. The ideal candidate should have 2-5 years of sales experience, preferably in medical devices, and possess excellent communication skills, organizational abilities, and a customer-oriented mindset. Stryker offers a winning team environment, competitive benefits, and opportunities for career growth.

Software Engineer (Frontend) - DesignOps

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is seeking a software engineer to join the DesignOps Team and contribute to the development and operations of their Design System, Druids. The role involves working with TypeScript, React, and LESS, improving documentation, and ensuring accessibility standards. The ideal candidate is a JavaScript and frontend specialist with strong attention to detail, good communication skills, and product sense. Datadog values a hybrid workplace culture, offering benefits like product training, career development, mentorship, and a diverse, inclusive environment.

Manager, Regional Sales - Central (Remote)

Company: Rheem

Location: Searcy, AR / Remote

Posted Jan 23, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Manager, Regional Sales for the Central Region of the U.S. The role involves developing and implementing market strategies, achieving growth objectives, managing District Sales Managers, and growing profitable sales. The ideal candidate should have a business degree, 7+ years of field sales experience, supervisory experience, and strong skills in strategic planning, customer analysis, and communication. The position requires extensive travel and is based in Arkansas or Texas.

Lead Senior Sales Engineer

Company: Equinix, Inc

Location: Chennai, India / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Sales Engineer. The role involves selling Equinix solutions to new and existing accounts, providing technical consulting and sales support, and designing technical solutions. The candidate will collaborate with internal teams, demonstrate expertise in Equinix products, and contribute to a positive team culture. A Bachelor's degree is typically required, and Equinix is committed to diversity and equal employment opportunities.

Research Operation Specialist

Company: Designit

Location: Remote

Posted Jan 23, 2025

Designit is seeking a Research Operations Specialist for a remote contract role. The ideal candidate will have 4+ years of experience in UX research, product design, or related fields, and 2+ years in a research, administrative, or project management role. Key responsibilities include supporting research activities, identifying efficiency gains, and improving processes. The role involves collaborating with research teams, managing expectations, and contributing to research operations infrastructure. Designit values work-life balance, learning culture, and offers a comprehensive benefits package. The compensation range is $45 - $50/hr.

Digital Exp Analyst, Senior

Company: Cook Children's Health Care System

Location: Remote

Posted Jan 23, 2025

This role is a crucial part of the Digital Experience team, supporting the development and implementation of the Digital Experience roadmap. The position requires a customer-focused, data-driven, strategic, organized, innovative, tech-savvy communicator. The ideal candidate should have a BA/BS degree in IT, Business, Marketing, or related field, and at least 5 years of experience in healthcare, healthcare IT, or marketing technology. Epic certification is required within 6 months of employment. The role involves working with various teams, including administration, medical directors, and physicians, to ensure applications and technologies meet strategic and business goals, delivering a consistent and quality experience to customers.

Technical Architect - IBM Power

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The role involves providing technical infrastructure architecture support, pre-sales support, and customer support. Key duties include analyzing client engagements, assisting in proposal development, delivering customer presentations, and performing pre-sales activities. The ideal candidate holds a Bachelor's degree in a relevant field and has at least five years of IBM Power-related architecture experience. Preferred qualifications include prior technical pre-sales experience and related certifications. CDW values a positive, success-driven culture, offering opportunities for growth and learning.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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