Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Scrum Master

Company: Ardent

Location: Remote

Posted Nov 27, 2025

Ardent emphasizes employee commitment, professional growth, and a supportive work environment. The job posting highlights competitive benefits, Agile methodologies, and opportunities for career advancement. The company promotes collaboration, innovation, and a collective service mindset while seeking a Scrum Master for a remote DHS program.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 26, 2025

Canva seeks a Regional Data Lead for LATAM to build data strategies, collaborate with global teams, and drive growth. The role offers flexibility, equity, and a supportive work environment.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 26, 2025

The job description outlines a role focused on building data foundations and strategies for LATAM, collaborating with cross-functional teams, and driving growth. It highlights benefits like equity, health benefits, and flexible leave, emphasizing a supportive and innovative work environment.

Prospective Candidates

Company: Canopy Connect

Location: Remote

Posted Nov 27, 2025

Canopy Connect is a growing startup building infrastructure for insurance experiences. They empower consumers and businesses with data security and convenience. They are scaling up and open to hiring.

GIS Project Manager

Company: Ardent

Location: Remote

Posted Nov 27, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a GIS Project Manager to lead a Department of Homeland Security initiative, requiring strong technical knowledge, leadership skills, and experience in project management and change management.

Manager, Consumer Insights - Ads

Company: Netflix

Location: Remote

Posted Nov 27, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is building the next generation of advertising business tools and products. The Ads Consumer Insights team aims to deliver research and insights that directly impact product development and business decisions. The role offers leadership opportunities in a zero-to-one initiative within Netflix.

SW Engineer - Instant Pay

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and payments. Partnering with Visa, they help firms innovate and scale securely. The job role involves developing microservices and using AWS, with a focus on scalability and security.

Senior Cloud Engineer - Infrastructure

Company: Zencore

Location: Remote

Posted Nov 27, 2025

Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They seek candidates with significant experience in Google Cloud to join their team and help customers transition to Google Cloud, eliminate obstacles, reduce risk, and accelerate timelines for data and application modernization. Zencore embeds within customer teams to provide strategic guidance, facilitate technology decisions, and execute projects collaboratively. They value trust, unbiased opinions, and removing uncertainty and risk for their customers.

Salesforce Director – State and Local Government (SLG)

Company: Guidehouse

Location: Remote

Posted Nov 26, 2025

Guidehouse is seeking a Salesforce Director to join their State and Local Government practice. The role involves leading business development efforts, collaborating with account teams, providing strategic guidance, and building a team. The ideal candidate should have extensive Salesforce experience, strong relationships in the SLG sector, and excellent communication skills.

Technical Account Manager

Company: Megaport

Location: Remote

Posted Nov 27, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.

Sr SW Engineer - PCI Iso

Company: Visa

Location: Remote

Posted Nov 27, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. They joined Visa in 2024 and leverage Visa's solutions to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Technology Sourcing Manager

Company: Netflix

Location: Remote

Posted Nov 27, 2025

Netflix seeks a Technology Sourcing Manager to drive software spend centralization and optimize technology investments. The role involves vendor management, negotiation, and cross-functional collaboration across departments. The position offers a competitive salary range of $100K-$600K with flexible compensation structure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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