Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Buyer/Planner II (Clinical experience)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Vendor Management Specialist (VMS) will be a crucial role in supporting clinical trials, particularly during start-up operations. The VMS will act as a key liaison between multiple stakeholders, ensuring detailed coordination for timely trial execution. They will collaborate with Global Vendor Managers, sourcing partners, vendors, and internal teams to facilitate comprehensive vendor utilization. The VMS will provide dedicated support to the Clinical Trial Lead and trial team, offering timely updates, preparing reports, and resolving operational challenges. They will also build and maintain positive relationships with vendors, ensuring alignment on trial activities and adherence to regulations.

Entry Level Sales Intern

Company: Equinix, Inc

Location: Tampa, FL / Remote

Posted Jan 23, 2025

Advisory Software Engineer

Company: eMoney

Location: Remote

Posted Jan 23, 2025

Copywriter (junior-mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific's PPD division is seeking a Copywriter to create compelling content for clinical trials. The role involves collaborating with various teams, managing campaigns, and ensuring all work aligns with brand guidelines. The ideal candidate will have 2-3 years of writing experience, strong editing skills, and the ability to work in a fast-paced environment. The company values diversity, innovation, and employee well-being, offering competitive benefits and a mission-driven culture.

Manager, UM Authorization Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Sr. Systems Manager, NetSuite Administrator

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health, Inc. is a leading health and wellness platform offering nonprescription products and personalized prescription solutions for various health conditions. They are seeking a Sr Systems Manager, NetSuite Administrator to implement, customize, and optimize NetSuite ERP solutions. The role involves working closely with stakeholders, managing integrations, configuring NetSuite modules, and ensuring system compliance. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and a focus on diversity and inclusion.

Global Controller, Assembly, Test, Maintenance, Repair & Overhaul (ATMRO)

Company: GE Aerospace

Location: Budapest, Hungary / Remote

Posted Jan 23, 2025

The Global ATMRO Controller is responsible for managing all accounting aspects of the global Assembly, Test, Maintenance, Repair and Overhaul (MRO) network within Commercial Engines & Services. Key duties include ensuring technical compliance with US GAAP, financial and operational internal controls, process simplification, and delivering operational accounting excellence. The role involves leading a global team of eight, overseeing Controllership teams across sites, and driving efficient close processes. The ideal candidate should have a Bachelor's degree in finance/accounting, 12+ years of accounting/finance experience, strong leadership and communication skills, and the ability to analyze and resolve problems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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