Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Technical Application Scientist, HID

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Technical Application Scientist HID with 2+ years of laboratory experience and a Bachelor's degree in a scientific field. The role involves providing technical application support, collaborating with cross-functional teams, and troubleshooting for HID instruments and reagents. The company values inclusiveness and offers a comprehensive Total Rewards package including medical, dental, vision plans, PTO, parental leave, and retirement programs. The salary range for this position based in California is $66,000.00-$99,000.00.

Business Development Executive

Company: Ansys

Location: Glasgow, United Kingdom / Remote

Posted Jan 23, 2025

Ansys, a company specializing in simulation software, seeks a Business Development Executive for the UK Aerospace and Defence sector. The role involves driving revenue, developing strategic partnerships, and expanding client reach. Key responsibilities include creating growth strategies, managing relationships with key clients, increasing client base, coordinating cross-functional teams, and aligning Ansys' mission with market trends. The ideal candidate should have a Bachelor's degree in Business, Marketing, Engineering, or related field, with 4+ years of sales or business development experience. They should possess strong networking skills, understanding of the Defence domain, and ability to obtain SC Clearance. Fluency in English is required, with up to 50% travel expected. Preferred qualifications include cross-team management skills, experience in major UK and International Defence programmes, and previous Military experience.

Quality Engineer I

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

Senior Software Engineer I, Front End - Chart View (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company founded in 2005, is seeking a full stack software developer with a front-end focus. The role involves building the next generation of charting and analytical experiences using no-code tools. The developer will work with a team of experts in technologies like React, Typescript, Chart.js, Java, MySQL, and Terraform. Key responsibilities include writing clean code, developing modern web UI, and mentoring junior engineers. The ideal candidate should have 5+ years of software development experience, expertise in modern object-oriented programming languages, and experience in SaaS application development.

Enterprise Account Exec

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves producing new business sales revenue, negotiating deals, and maintaining C-Level relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior PMO Analyst - GCCA Remote

Company: TransUnion

Location: Johannesburg, South Africa / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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