Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

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Senior Workday Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

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meaningful work positive impact competitive remuneration

Global Core Accounts Manager, BioProduction

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Strategic Account Manager for the BioProduction Group portfolio. The role involves maintaining and developing strategic relationships with prioritized clients, driving growth, and leading high value business opportunities. The ideal candidate should have a Bachelor's degree in life sciences, advanced degree and MBA preferred, and 7+ years of strategic account management experience. The position offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. The company culture emphasizes integrity, intensity, involvement, and innovation.

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Lead Wind Hub Technician - Sweetland (Miller, SD)

Company: GE Vernova

Location: Mission, SD / Remote

Posted Jan 23, 2025

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MTA - Integration Lead

Company: GE Vernova

Location: Bangalore, India / Remote

Posted Jan 23, 2025

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Machine Learning Engineer Efficiency Engineering team develop and deploy AI/ML models

Machine Learning Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Machine Learning Engineer with a strong background in Data Engineering and Machine Learning to join their Efficiency Engineering team. The role involves developing and deploying AI/ML models, collaborating across teams, utilizing an advanced technical stack, and integrating enterprise data sources. The successful candidate will work on groundbreaking projects, collaborate with talented professionals, and have the support to innovate and excel. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.

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Data Engineer, Product Analytics

Company: Meta

Location: Remote

Posted Jan 23, 2025

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Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Birmingham, United Kingdom / Remote

Posted Jan 23, 2025

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Sr. Manager, Web Development

Company: Pluralsight

Location: Remote

Posted Jan 23, 2025

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Senior Counsel - Privacy

Company: Labcorp

Location: Remote

Posted Jan 23, 2025

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Finance & Strategy Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

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Director II, Data Strategy

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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