Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Manager, Software Engineering - Expressive AI

Company: Figma

Location: Remote

Posted Nov 23, 2025

The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.

Staff Data Scientist - Personalization & Shopping

Company: Pinterest

Location: Remote

Posted Nov 23, 2025

Pinterest is a leading visual search and discovery platform with a strategic focus on Shopping. The company is seeking a Staff Data Scientist to advance Shopping by developing methods and models to explain content promotion, working cross-functionally, and driving product innovation. The role requires 7+ years of experience, strong quantitative skills, and expertise in recommendation systems and causal inference.

Engineering Manager - Network Infrastructure (Cloud)

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.

Full Stack Engineer

Company: Qualio

Location: Remote

Posted Nov 23, 2025

Qualio is seeking a Full Stack Engineer to join their platform team, offering competitive compensation, remote work, and opportunities to impact lifesaving product development. The company emphasizes collaboration, clean code, and cloud-based solutions while promoting diversity and inclusion.

Sr. Director, Partnership Sales - G-P Gia

Company: G-P

Location: Remote

Posted Nov 23, 2025

The text promotes Gia, an AI-powered HR compliance tool that reduces legal reliance and cuts costs by up to 95%. It outlines a sales director role focused on product adoption, co-innovation, and global organizational transformation, emphasizing enterprise leadership and AI-driven solutions.

Website Marketing Manager

Company: Code.org

Location: Remote

Posted Nov 23, 2025

Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are seeking a Platform Accounting Analyst to support month-end close and reporting, digital asset reconciliations, and financial reporting compliance.

Localization Manager

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.

Lead Designer

Company: Teach For All

Location: Remote

Posted Nov 23, 2025

The role is a multifaceted graphic designer position at Teach For All, responsible for maintaining the organization's visual brand and design. The role involves executing day-to-day design projects, creating a wide range of materials, and ensuring brand consistency. The ideal candidate should have at least 5 years of experience in diverse design mediums, proficiency in Adobe Creative Suite, and strong organizational skills.

Legal Operations Manager

Company: Dropbox

Location: Remote

Posted Nov 23, 2025

Dropbox is seeking a highly organized and strategic Legal Operations Manager to join their Legal team. The role involves managing and optimizing legal systems, partnering cross-functionally with internal teams, and driving efficiency and innovation across the legal organization. The ideal candidate has deep experience in legal operations, is technically proficient in legal platforms, and thrives in a collaborative, fast-paced tech environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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