Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Staff Data Scientist

Company: Andela

Location: Remote

Posted Nov 24, 2025

Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.

Staff SW Engineer - Migrations

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. It helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Senior People Business Partner — Corporate

Company: Gametime United

Location: Remote

Posted Nov 23, 2025

The role is a strategic People and HR partner for Gametime's corporate functions, focusing on organizational effectiveness, performance management, employee engagement, and growth enablement. The ideal candidate will have deep HR knowledge, strong leadership skills, and experience with AI tools and analytics.

Full-Stack Web Development Manager– Adobe AEM / Marketing Integrations

Company: iRhythm

Location: Remote

Posted Nov 23, 2025

iRhythm is a digital healthcare company seeking a manager-level Full Stack Web Developer to lead and evolve their global digital experience. The role involves technical leadership, full-stack development, managerial responsibilities, security compliance, documentation, collaboration, and communication. The company offers competitive compensation, benefits, and a focus on diversity and inclusion.

Backend Engineer - Integrations Team

Company: Docplanner

Location: Remote

Posted Nov 23, 2025

Docplanner is a healthcare company that empowers patients and doctors by providing access to reviews, booking management tools, and a growing ecosystem of smart tools for better diagnoses and treatments. With a presence in 13 countries and over 50 million patients, Docplanner is committed to helping people live longer, healthier lives while maintaining a startup mindset and embracing diversity.

Lead Technical Skills Enablement Program Manager - Customer Succes

Company: HubSpot

Location: Remote

Posted Nov 24, 2025

This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.

Senior Database Automation Engineer

Company: Upwork

Location: Remote

Posted Nov 24, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.

Technology Account Lead - USDA

Company: Guidehouse

Location: Remote

Posted Nov 23, 2025

The job description outlines a senior technology consulting role focused on driving growth, building client relationships, and leading technology initiatives for the USDA account. Key responsibilities include owning sales targets, shaping technology pipelines, collaborating with account leads, representing Guidehouse's technology capabilities, engaging with partners, ensuring delivery excellence, and securing positive customer satisfaction. The ideal candidate should have extensive experience in technology consulting, deep understanding of enterprise IT domains, strong communication skills, and US citizenship with the ability to obtain Public Trust clearance.

Identity Security - Sr. Customer Success Manager

Company: Saviynt

Location: Remote

Posted Nov 24, 2025

Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.

Taxonomist

Company: Airbnb

Location: Remote

Posted Nov 24, 2025

This job description outlines a Taxonomist role at Airbnb involving collaboration across teams, data governance, taxonomy development, and semantic data strategies. The position emphasizes innovation, cross-functional teamwork, and impactful contributions to information management systems.

Test Architect (Performance, Scale & Reliability)

Company: Netwrix

Location: Remote

Posted Nov 23, 2025

The job posting is for a Test Architect specializing in Performance Scale and Reliability Engineering. The role involves defining and leading the strategy for performance testing, designing benchmark environments, developing test harnesses, and collaborating with engineering, product management, and customer success teams. The position requires 8+ years of experience in performance engineering, strong analytical skills, and excellent communication abilities.

Senior Sales Engineer / Solutions Engineer

Company: Yubico

Location: Remote

Posted Nov 24, 2025

Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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