Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Support Tech III

Company: Henry Schein One

Location: Remote

Posted Nov 11, 2025

This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.

Project Assistant - Special Projects

Company: Wolfram

Location: Remote

Posted Nov 11, 2025

Wolfram is seeking a proactive Project Assistant for special projects. The role involves coordinating and guiding projects, strong organizational and communication skills, and experience with programming languages and project management. The position is fully remote for candidates from specific Latin American countries.

Unreal Engine Technical Artist

Company: Epoch Games

Location: Remote

Posted Nov 11, 2025

Epoch Games is a volunteer-based, online global game development team developing an open-world fantasy RPG called The Lays of Althas Sundered Order using Unreal Engine 4. They are seeking volunteers with experience in Unreal Engine 4, shaders, lighting, particles, optimization, and visual effects to join their remote team.

Director - Outcomes Research

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and innovative solutions to improve patient health worldwide. The company focuses on evidence generation, strategic leadership in outcomes research, and operational excellence. Viatris values collaboration, communication, and stakeholder engagement to drive positive change in the healthcare industry.

Mobile Hardware Technical Support Level 1 (Bilingual Spanish)

Company: LAdmins

Location: Remote

Posted Nov 11, 2025

The job summary describes a Mobile Hardware Technical Support Level 1 Agent position requiring skills in Unix networking, CLI operations, and customer service. The role involves troubleshooting technical issues, providing exceptional customer support, managing tickets, and collaborating with cross-functional teams. The position offers a competitive salary range, work-from-home option, paid time off, annual bonus, monthly performance bonus, and health allowance.

Senior Technical Specialist - AI Risk Assessment

Company: Future of Life Organizations

Location: Remote

Posted Nov 12, 2025

The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.

Counsel - GxP Compliance

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Sales Performance Management Consultant

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 11, 2025

Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.

Head of Trading Infrastructure

Company: Kraken

Location: Remote

Posted Nov 11, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Head of Trading Infrastructure to set the vision and strategy for their exchange systems, focusing on building a fast, reliable, and trusted trading platform. Kraken values diversity, inclusion, and equal opportunity, and they celebrate their employees' unique perspectives and talents.

Product Manager - Cloud Application Security

Company: Data Theorem

Location: Remote

Posted Nov 11, 2025

Data Theorem is seeking a talented Product Manager to lead the development of security products for Cloud-Native Applications and APIs. The role involves collaborating with engineering teams, stakeholders, and customers to shape product strategy, prioritize features, and drive innovation in application and cloud security. The ideal candidate has a strong technical background, experience in product management, and excellent communication and leadership skills.

AI Studio Delivery Lead

Company: Guidehouse

Location: Remote

Posted Nov 11, 2025

The job posting is for a Data Science Consulting role at Guidehouse, focusing on leading AI Studio capabilities, managing ecosystem partners, and collaborating with sales and marketing. The ideal candidate should have 8+ years of experience in leading cross-functional teams, strong leadership skills, and familiarity with AI and data technologies. The position offers a competitive compensation package and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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