Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Full Stack Developer - Product Studio

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a highly skilled Full Stack Developer role requiring 4+ years of experience with React, TypeScript, Node.js, and PostgreSQL. The ideal candidate will build scalable applications, debug issues, collaborate in an agile environment, and optimize SQL queries. Nice-to-have skills include Docker, Kubernetes, and CI/CD pipelines.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

Software Engineer

Company: Spinwheel Solutions Inc.

Location: Remote

Posted Nov 12, 2025

Spinwheel, an AI-powered debt management platform, is hiring for a remote Software Engineer role. The platform is live and growing, offering opportunities to work on backend systems, AI tools, and collaborative projects with a focus on innovation and consumer impact.

SEO & Digital Content Manager

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The role of SEO & Digital Content Manager at First Advantage is a remote position based in the Philippines. The company is a fast-growing global leader in cloud-based background screening and identity services. The role requires a data-driven individual with SEO knowledge to drive online traffic, create new sales leads, and generate brand awareness. The position reports to the Head of International Marketing and requires technical know-how, communication skills, and the ability to collaborate with various teams and agencies.

Senior Staff Software Engineer - Community Support Engineering

Company: Airbnb

Location: Remote

Posted Nov 13, 2025

The job posting is for a Senior Staff Engineer position in Community Support Engineering at Airbnb's China office. The role involves setting high standards for the team, driving technical excellence, building relationships with stakeholders, and mentoring engineers. The ideal candidate should have extensive experience in software engineering, architecture, and leadership, as well as proficiency in both Chinese and English.

Senior IT Compliance Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 12, 2025

Green Dot is seeking a Senior IT Compliance Analyst to join their Information Security team. The role involves ensuring IT operations align with regulatory requirements, internal policies, and industry best practices. The company offers a Work from Anywhere model and values diversity and inclusion.

Looking For Online ESL Teachers - Remote

Company: Polly English

Location: Remote

Posted Nov 13, 2025

Polly English is an online English teaching company based in Singapore that specializes in teaching English to students aged 3 to 18 across Asia. They offer one-on-one online teaching with customized courses tailored to each student's needs. The company requires native English speakers with a bachelor's degree or higher, teaching certificates, and over 1 year of teaching experience. They offer competitive compensation of $16-$24 per hour and have a high demand for bookings.

Customer Success Manager

Company: Elicit

Location: Remote

Posted Nov 13, 2025

Elicit is an AI research assistant that helps researchers make better decisions. They are hiring an Enterprise Account Executive to drive customer success and growth. The role involves owning end-to-end customer success, building enterprise deployment programs, creating playbooks and training, and turning customer insights into product feedback.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 13, 2025

The text promotes Immersive's people-centric cybersecurity solutions and highlights job opportunities for an Enterprise Account Manager. It emphasizes the company's growth, product benefits, and comprehensive employee benefits while showcasing their impact on major brands.

Test Automation Engineer

Company: Ardent

Location: Remote

Posted Nov 13, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a Test Automation Engineer with experience in Esri software solutions to join their remote team.

Staff Machine Learning Engineer - Payments

Company: Airbnb

Location: Remote

Posted Nov 13, 2025

The Payments team at Airbnb is responsible for settling money in the global marketplace, making the payment experience delightful and secure. As a Staff ML Engineer, you will transform AI innovations into production systems, collaborate with teams to refine requirements, design and deploy AI applications, and mentor teammates. The role requires 9+ years of industry experience, strong programming skills, and expertise in modern AI/ML workflows.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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