Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Key Account Manager  - Hematology/Oncology

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a remote Account Manager based in the West Coast to support the growth of provider engagement operations in the US Midwest and West Coast. The role involves building relationships with oncologists, educating healthcare providers about Massive Bio's clinical platform, and contributing to strategic mapping efforts. The ideal candidate should be dedicated, hardworking, and focused on revolutionizing cancer care.

Senior/Staff Product Designer

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Senior Product Designer to shape the future of Kraken by creating intuitive and aesthetically excellent user experiences for their consumer-focused trading apps.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a HematologyOncology Account Manager in Argentina to join their remote team. The role involves building provider networks, identifying strategic partnerships, promoting services, and supporting patient enrollment in clinical trials. The ideal candidate should have a BSBA degree, 3+ years of sales experience in HematologyOncology, an extensive network of Hematologists/Oncologists, and excellent communication skills.

VP - Brand and Communications

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is a healthcare AI company that helps health systems deliver smarter and faster care. It has FDA-cleared AI solutions deployed across 150+ health systems globally. The company aims to transform patient outcomes through clinical AI and eliminate preventable care gaps. Aidoc is backed by major investors and has raised $370 million to date.

Software Engineer, Senior - C#

Company: Blackbaud

Location: Remote

Posted Nov 10, 2025

The role of Senior Software Engineer involves all phases of the development lifecycle. The candidate should have experience in object-oriented development and engineering best practices. The role includes designing, building, and maintaining efficient and reliable code, participating in Agile development, collaborating with other engineers, and ensuring compliance with web standards and accessibility requirements.

Sales Manager

Company: Cloudbeds

Location: Remote

Posted Nov 10, 2025

The text describes a Sales Manager role at Cloudbeds, focusing on expanding the company's presence in the hospitality industry. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions. The ideal candidate should have experience in selling technology solutions to the hotel or hospitality industry, a self-motivated and results-oriented mindset, and excellent communication and negotiation skills.

Senior DevOps Engineer

Company: Ten Mile Square Technologies

Location: Remote

Posted Nov 10, 2025

This job description highlights Ten Mile Square Technologies as a high-end tech consulting firm offering competitive salaries ($140,000-$160,000) and comprehensive benefits including medical/dental insurance, 401k contributions, and remote work options. The role involves solving complex technical challenges in DevOps, cloud architecture, and security compliance, requiring expertise in AWS, Kubernetes, and CI/CD practices. The company emphasizes innovation, professional growth, and a collaborative environment for skilled software engineers.

Senior Applied Machine Learning Engineer - Search & Recommendations

Company: Upwork

Location: Remote

Posted Nov 10, 2025

Upwork is a global work marketplace connecting businesses with skilled independent talent. It offers AI-powered solutions and facilitates over $25 billion in economic opportunity. The company seeks a Senior Applied Machine Learning Engineer to leverage advanced techniques for improving user experience and platform performance.

SaaS Software Technical Support and Customer Care

Company: SureDone

Location: Remote

Posted Nov 10, 2025

SureDone is a SaaS-based multichannel ecommerce platform that helps businesses manage their products, inventory, pricing, and orders across various channels. They are looking for a SaaS Customer Support Specialist who is friendly, confident, curious, articulate, and resilient. The ideal candidate should have excellent communication skills, be able to work independently, and have a good familiarity with Microsoft Excel and online software. They offer competitive compensation based on experience and provide benefits such as health insurance, 401k, disability, and life insurance.

Financial controller

Company: Dalstrong

Location: Remote

Posted Nov 10, 2025

Dalstrong is a fast-paced, high-growth international kitchen knife and cookware ecommerce company based in Canada with a fully remote team. They seek a Financial Controller with CPA certification, 7+ years of experience, and expertise in GAAP, ERP systems, and financial reporting. The role involves financial management, internal controls, and compliance with global accounting standards.

Senior AI/ML Data Engineer

Company: Hostaway

Location: Remote

Posted Nov 10, 2025

Hostaway is a SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Data Engineer to build and maintain data pipelines, develop embeddings and RAG systems, and collaborate with product and platform teams. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven culture.

Professional Services Application Developer

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 10, 2025

Delbridge Solutions is a fast-growing technology company with offices in North America and Europe. They implement world-class software solutions for Fortune 1000 clients. The company values collaboration, recognizes employees, and welcomes applications from people with disabilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages