Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

WordPress Webmaster - Site Builder - (Ops)

Company: Ekwa Marketing Inc.

Location: Remote

Posted Nov 09, 2025

Job posting for WordPress developer converting Adobe XD designs into themes without plugins, focusing on SEO, accessibility, and remote work with competitive salary and benefits.

Support Engineering Manager

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: Remote

Posted Nov 09, 2025

The text describes the role of a behavioral health care manager in a collaborative care model. The manager plays a central role in coordinating care, providing evidence-based interventions, and supporting patients and their families. The position requires relevant professional background, experience working with children, and strong digital health and telehealth skills. The role offers flexible scheduling, remote work, and opportunities for professional development.

Specialist - Premium Support (German)

Company: Airbnb

Location: Remote

Posted Nov 10, 2025

The job posting is for a full-time CS Specialist Premium Support role based in Ireland, requiring fluency in English and German. The role involves providing exceptional customer service to Airbnb's community, handling complex cases, and engaging with stakeholders. The ideal candidate should have 3+ years of experience in multicultural customer service, hospitality experience, and strong communication skills.

Technical Project Manager

Company: Pitchup.com

Location: Remote

Posted Nov 09, 2025

Pitchup is seeking a Technical Project Manager to lead software development projects, offering competitive salaries, remote work, and a dynamic environment. The role involves managing teams, ensuring project success, and contributing to a growing travel platform with global reach.

Senior IV&V Analyst

Company: TestPros

Location: Remote

Posted Nov 09, 2025

TestPros is a successful IT services company established in 1988, providing a wide range of services to commercial and government clients. They are seeking an IV&V analyst for a 6-month project with the New Mexico State Land Office to improve lease data quality and standardize lease processing across divisions.

Enterprise Account Executive

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is seeking talented individuals for global sales roles, emphasizing open-source innovation, enterprise software solutions, and a distributed work environment with opportunities for professional growth and competitive compensation.

Software Engineer - Infrastructure

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking experienced infrastructure engineers to help design, build, and operate scalable systems that power their real-time collaborative design tools used by millions worldwide. The role involves architecting distributed systems, improving developer experience, collaborating across teams, and shaping platform strategy. Figma offers a competitive compensation package and values continuous learning and growth.

Software Engineer - AI Product

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.

Senior Staff Machine Learning Engineer - Community Support Engineering

Company: Airbnb

Location: Remote

Posted Nov 10, 2025

The text describes the Core ML team at Airbnb, which focuses on driving customer support initiatives using generative AI technologies. The team develops AI models, ML services, and tools to enhance the customer experience. The role of a machine learning engineer or scientist involves developing AI-powered products, collaborating with cross-functional teams, and working with large-scale data to build and improve machine learning models and pipelines.

Proposal Technical Solutions Architect

Company: Omniscius Consulting

Location: Remote

Posted Nov 09, 2025

The client is seeking an experienced Proposal Technical Solutions Architect to bridge technical solutions and persuasive communication. The role involves designing innovative technical solutions, writing compelling proposals, collaborating with teams, and continuously improving processes. The ideal candidate should have a technical background, proposal writing experience, and strong communication skills.

Quickbase Developer/ Consultant

Company: VeilSun, Inc.

Location: Remote

Posted Nov 09, 2025

VeilSun is seeking a LowCode Developer with project management skills to join their team. The role involves developing, customizing, and optimizing lowcode applications, primarily using Quickbase, while also managing project delivery to meet business objectives. The company offers a competitive salary and benefits package, and emphasizes a consulting mindset, client collaboration, and identifying opportunities for additional value.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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