Technical Support Jobs in San Francisco, CA

Positions 844,496 Updated daily

Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Cloud Platform Software Engineer - Langflow

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and technical challenges. The role involves developing scalable systems and contributing to open-source projects, with a focus on high-performance infrastructure and customer-centric outcomes.

Software Engineer - OpenRAG FullStack

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.

SAP Functional Consultant - Transportation Management (TM)

Company: IBM

Location: Bedford, CA

Posted Dec 09, 2025

This text describes a SAP TM Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise in SAP systems. It highlights problem-solving, continuous improvement, and working with global clients.

Technicien en génie mécanique, métallurgique, chimique ou des matériaux

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's infrastructure division offers innovative roles with competitive benefits and a collaborative environment, emphasizing growth and technical expertise while highlighting requirements for Canadian citizenship and security clearances.

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.

Associate Cyber Security Consultant - Toronto

Company: IBM

Location: Toronto, CA

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cybersecurity, and professional growth through mentorship and technical development. It highlights the role's focus on solving complex challenges and leveraging technology for impactful outcomes.

Ingénieur procédé

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

The text describes IBM's Bromont facility as a high-tech manufacturing company offering competitive benefits, a safe work environment, and opportunities for employee growth. It outlines job responsibilities involving advanced technology and emphasizes the importance of Canadian citizenship for the position.

Senior Application Developer

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job posting outlines a Senior Application Developer role at IBM in Ottawa, requiring 8 years of programming experience, Defence Industry expertise, and specific clearances. The position involves technical support, system integration, and collaboration with clients globally.

Growth Marketer Intern (8 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job posting highlights IBM's commitment to innovation, continuous learning, and a supportive work environment. The role involves marketing campaigns, leveraging cutting-edge technologies, and collaborating with a global community of learners.

Digital Technical Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM's Digital Technical Specialist role emphasizes collaboration, innovation, and client solutions, offering growth opportunities with comprehensive training and impactful projects.

Application Developer - IT Service Management

Company: IBM

Location: Calgary, CA

Posted Dec 09, 2025

This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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