Technical Support Jobs in San Francisco, CA

Positions 844,496 Updated daily

Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Software Developer Intern (16 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM Developer Skills Network offers a 16-month internship with opportunities to work on large-scale systems, learn cutting-edge technologies, and contribute to global projects. The role emphasizes innovation, technical writing, and software development with a supportive environment and career growth potential.

Analyste de données (parcours Data Scientist)

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility is a high-tech manufacturer offering competitive benefits, a safe work environment, and opportunities for growth in data analysis roles. The position includes security checks and eligibility requirements for Canadian citizens or permanent residents.

System Services Representative San Jose CA

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job posting describes a Systems Services Representative role with responsibilities including hardware/software support, client coordination, and system maintenance. Requirements include a high school diploma, background verification, and flexible scheduling for occasional overtime.

Scientifique en modélisation thermomécanique et en science des matériaux appliquée à la microélectronique

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers high-tech manufacturing, emphasizing innovation and employee development. The role involves developing microelectronics, with benefits like competitive pay, flexible hours, and a safe work environment. Qualifications include a bachelor's degree and experience in materials science and FEA modeling.

AI Driven Skills Growth Development Intern (May 2026 – 16 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

A 16-month development intern role in Markham requiring full-time studies, focusing on AI tools and sales enablement projects with tech skills in Python, Java, and LLMs.

Application Architect

Company: IBM

Location: Toronto, CA

Posted Dec 09, 2025

The text describes a job role requiring an architect with expertise in Microsoft Azure, fullstack development, and cloud technologies. It outlines technical skills, education requirements, and preferred qualifications for the position.

Software Developer Intern 2026: SVL

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This internship offers hands-on experience with real-world projects, mentorship from experienced engineers, and a clear path to full-time roles at IBM. It emphasizes collaborative learning, innovation, and professional growth through networking opportunities and access to premium resources.

AI/ML Engineering internship: SVL

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description outlines the role of an AIML Engineer intern at IBM's Automation and AI group, focusing on machine learning, LLM integration, and data governance. Responsibilities include data collection pipelines, model optimization, and establishing AI best practices. Requirements emphasize education in computer science or related fields, programming skills, and experience with ML frameworks.

Electrotechnicien - Nuit ou Fin de semaine

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

This job posting highlights IBM's high-tech manufacturing operations, emphasizing opportunities for skilled technicians with benefits like a safe work environment, competitive salary, flexible hours, and comprehensive training programs. The role involves maintaining complex electronic equipment while adhering to security protocols for controlled technologies.

Software Engineer - DBaaS Serverless

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.

Professionnel en procédés pour les solutions d'assemblage de nouvelles générations

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility highlights advanced manufacturing capabilities, competitive employee benefits, and innovative job opportunities with a focus on technology and professional development. The role involves developing new production processes and working in a secure, stimulating environment with career growth potential.

Ingénieur automatisation et support des équipements

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers competitive benefits, a safe work environment, and opportunities in high-tech manufacturing and automation. The role involves innovative projects with engineering teams, emphasizing growth and technical expertise in advanced technologies.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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