Technical Support Jobs in San Francisco, CA

844,496 open positions · Updated daily

Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Senior Product Manager, Dev Solutions

Company: Atlassian

Location: San Francisco, CA

Posted Mar 01, 2025

Atlassian offers a remote position for a Product Manager in the Dev Solutions team. The role involves collaborating with cross-functional teams to lead the success of Compass, shaping the future of collaboration for millions of platform and software engineers. The ideal candidate will have 5+ years of experience in Product Management, familiarity with engineering APIs, integrations, and event-driven systems, and market knowledge in software engineering, DevOps, or IT operations. The role is eligible for competitive compensation and benefits, with base pay ranges varying by geographic pay zone. Atlassian values diversity and inclusion, ensuring that all perspectives and experiences are incorporated into their products and culture.

Sonographer III - 30 hours

Company: Kaiser Permanente

Location: South San Francisco, California

Posted Mar 03, 2025

Senior Technical Accountant - Hybrid

Company: Vaco by Highspring

Location: La Jolla, CA

Posted Mar 02, 2025

Assist with month-end and quarter-end close activities, including variance analysis, journal entry reviews, and preparing/executing executive presentations.

Senior Product Manager, Enterprise

Company: Atlassian

Location: San Francisco, CA

Posted Mar 01, 2025

Loom, a video communication platform for asynchronous work, is seeking a Senior Product Manager for its Enterprise team. The role involves defining strategy, building experiences, and working across various departments to ship the roadmap. The ideal candidate should have 5+ years of product management experience, a deep understanding of users and market, and a customer-driven approach. Loom offers competitive compensation and benefits, with base pay ranges varying by geographic zone. The company values diversity and inclusion, ensuring all perspectives are incorporated into its products and culture.

Software Engineer, Data Platform (Lead)

Company: Benchling

Location: San Francisco, CA

Posted Mar 01, 2025

Benchling, a leading biotechnology company, is seeking a Senior Software Engineer to design and implement scalable multitenant services and APIs. The role involves end-to-end project ownership, defining technical vision, collaborating with cross-functional teams, and ensuring high availability, performance, and security. The ideal candidate should have at least 8 years of platform experience, strong technical vision, cross-functional partnership skills, and expertise in distributed systems, real-time data technologies, infrastructure management, and database expertise.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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