Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Operations Associate - Workforce Scheduling & Systems Admin

Company: Grow Therapy

Location: USA

Posted Nov 16, 2025

The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Nov 16, 2025

Finalsite is a community relationship management platform for K12 schools, helping schools attract students, engage families, build community, and thrive. They offer an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Finalsite is looking for a Solutions Engineer to support the growth of their sales and client success teams, serving as a technical resource and trusted advisor to customers and prospects.

Tax Manager

Company: Sensor Tower

Location: USA

Posted Nov 16, 2025

The Tax Manager role involves managing domestic and international tax compliance, planning, and accounting for a global SaaS provider. Key responsibilities include overseeing indirect and direct tax compliance, managing tax work papers, supporting business initiatives, and leading tax-related audits and controversy management. The position requires a bachelor's degree, tax experience, and strong analytical and communication skills.

Strategic Finance Manager - User Growth

Company: Reddit

Location: USA

Posted Nov 16, 2025

This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.

Director - Homeowners Countrywide Analytics

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The job description outlines a leadership role for managing a team of 4 analysts to monitor and analyze operational metrics for a countrywide Personal Lines Home business. The role involves collaborating with stakeholders, generating insights, and driving operational decisions to improve profitability and growth. The ideal candidate should have strong analytical skills, actuarial experience, and the ability to lead and develop a diverse team.

2D Production Coordinator

Company: Glitch Productions

Location: USA

Posted Nov 16, 2025

Glitch Productions is an independent animation studio based in Australia with over 17 million YouTube subscribers. They are looking for an experienced Production Coordinator to support their production and post-production departments. The company values passion, innovation, teamwork, and integrity, and offers a competitive salary, flexible work arrangement, and a fun office environment.

Cloud Care Specialist

Company: Myriad360

Location: USA

Posted Nov 16, 2025

The job posting is for a Cloud Care Specialist to join a team and provide expert guidance, proactive management, and strategic solutions for clients using Microsoft 365, Google Workspace, Azure, and AWS. The role involves licensing assessments, cloud solutions, ongoing platform support, staying updated on changes, cloud billing and cost management, and client relationship management. The ideal candidate should have experience in cloud services, knowledge of Microsoft 365 and Google Workspace licensing, familiarity with Azure and AWS billing, strong analytical skills, and excellent communication abilities.

Technical Account Manager

Company: ImageTrend

Location: USA

Posted Nov 16, 2025

ImageTrend Inc promotes its commitment to innovation and customer satisfaction in healthcare and emergency response sectors. The job description highlights a Technical Account Manager role with responsibilities including proactive technical support, customer relationship management, and cross-functional collaboration. The position offers competitive compensation and remote work flexibility.

Senior Product Design Director

Company: Webflow

Location: USA

Posted Nov 16, 2025

Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.

Senior Customer Success Manager

Company: Tines

Location: USA

Posted Nov 16, 2025

The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.

Account Executive - Commercial Install Base

Company: Vercel

Location: USA

Posted Nov 16, 2025

The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.

Customer Success Manager

Company: GitLab

Location: USA

Posted Nov 16, 2025

The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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