Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer

Company: Check

Location: USA

Posted Nov 15, 2025

This job description highlights opportunities to impact real-world problems, work with cutting-edge technologies like Python, React, and AWS, and contribute to a collaborative team environment. It emphasizes growth, innovation, and comprehensive benefits including competitive compensation, remote work flexibility, and professional development opportunities.

Sourcing & Production Lead | Chinese Speaking

Company: Trafilea

Location: USA

Posted Nov 16, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Lead to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Nov 15, 2025

Shippo is a shipping platform that connects merchants to carriers worldwide through a simple API. The company offers competitive shipping rates, label printing, automated international documents, shipment tracking, and returns process facilitation. Shippo aims to make merchants successful through world-class shipping solutions and level the playing field for ecommerce businesses.

ABM Growth Marketer

Company: Athennian

Location: USA

Posted Nov 15, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entities and corporate structures. They are looking for a growth-focused individual to own the execution engine for demand creation. The role involves designing and executing account-based campaigns, building multichannel sequences, deploying AI agents, and conducting strategic outbound calling campaigns. The ideal candidate should have experience in growth marketing, SDR, or RevOps roles, and be proficient with marketing automation platforms and outbound tools.

Account Executive - Direct Mail (Nonprofit)

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies. They have a strong track record of converting over $45 billion in donations and have worked with various well-known organizations. The company values diversity, inclusion, and social change, and is seeking a full-time Account Executive to develop and manage integrated marketing, fundraising, and communications strategies for their nonprofit clients.

Senior Solutions Architect

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.

Paid Media Strategy Director

Company: Obility

Location: USA

Posted Nov 15, 2025

The Paid Search Strategy Director is a highly skilled and experienced professional who leads B2B paid media campaigns, providing strategic recommendations, analysis, and reporting. They have a proven track record of success, strong problem-solving skills, and are deeply involved in departmental initiatives and innovation. The role requires extensive experience in B2B digital marketing, strong communication and presentation skills, and expertise in various digital marketing platforms and tools.

Solutions Architect

Company: One Model

Location: USA

Posted Nov 15, 2025

One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.

Senior Infrastructure Engineer

Company: KoBold Metals

Location: USA

Posted Nov 15, 2025

KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to discover high-quality copper deposits with less capital than the industry average. The company has a portfolio of over 60 projects and is backed by prominent investors. KoBold is seeking an Infrastructure Engineer to build reliable, scalable infrastructure that supports data-driven exploration insights.

Senior Software Engineer - MetaMask (Accounts Framework)

Company: Consensys

Location: USA

Posted Nov 15, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They have pioneered technological developments within the web3 ecosystem through their product suite including MetaMask, Infura, Linea, Diligence, and Phosphor. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Staff Product Manager - AI Eval Platform

Company: Dropbox

Location: USA

Posted Nov 15, 2025

This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.

Program Manager - Global Sales Organization

Company: VSP Vision

Location: USA

Posted Nov 15, 2025

The job description outlines the responsibilities and requirements for a Program Manager role at VSP Vision. The role involves coordinating multiple related projects, partnering with business leaders, developing program roadmaps, managing governance, monitoring performance, performing risk management, and ensuring adherence to plans and schedules. The ideal candidate should have a bachelor's degree, 6+ years of project/program management experience, strong leadership and communication skills, financial management abilities, and strategic thinking.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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