Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Technical Product Owner

Company: Gradient AI

Location: USA

Posted Nov 09, 2025

Gradient AI is revolutionizing Group Health and PampC insurance with AI-powered solutions. The company is seeking a Senior Technical Product Owner to help deliver complex data-driven products and manage cross-functional efforts. The role offers a competitive salary, benefits, and opportunities for growth in a fast-paced startup environment.

Technical Recruiter

Company: Figma

Location: USA

Posted Nov 09, 2025

Figma is seeking a Technical Recruiter to support the growth of their Engineering organization. The role involves full-cycle recruiting, collaborating with engineering leaders, crafting candidate outreach messages, and ensuring an excellent candidate experience. The ideal candidate should have 4+ years of full-cycle technical recruiting experience, 2+ years of experience recruiting for engineering roles, and proven success in sourcing pipelines and developing top-of-funnel strategies.

Account Manager

Company: Fortive

Location: USA

Posted Nov 09, 2025

Fortive Corporation is a global industrial technology innovator that makes the world safer and more productive. ASP, a subsidiary of Fortive, is a leading provider of sterilization and disinfection solutions, supporting healthcare facilities in protecting patients against hospital-acquired infections.

Clinical Nurse Coordinator

Company: EVERSANA

Location: USA

Posted Nov 09, 2025

EVERSANA is a global company committed to creating a healthier world. They provide commercialization services to the life sciences industry and help bring innovative therapies to market. The company values diversity, inclusion, and patient-centric care. They offer a range of job opportunities and emphasize the importance of teamwork and ethical behavior.

Technical Account Manager

Company: TTEC Digital

Location: USA

Posted Nov 10, 2025

TTEC Digital is a company that coaches clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They build customizable contact center solutions and offer services such as managing on-premise services, optimizing contact centers, performing cloud migrations, and improving existing technology investments. The role of a Technical Account Manager (TAM) involves serving as the operational and technical leader for a portfolio of clients, driving service delivery, leading client relationships, and ensuring operational excellence across all aspects of the client lifecycle.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Nov 09, 2025

This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.

Technical Recruiter - Product

Company: Figma

Location: USA

Posted Nov 09, 2025

Figma is hiring an experienced Product Recruiter to help scale their Product organization. The role involves leading full-cycle recruiting for Product roles, partnering with Product leadership, crafting thoughtful outreach, deeply understanding Figma's products and mission, acting as the main point of contact for candidates, staying organized across pipelines, continuously improving the interview process, and collaborating across teams on high-impact recruiting projects. The ideal candidate should have 7+ years of full-cycle technical recruiting experience, 2+ years focused on Product or Design recruiting, a track record of building pipelines and shaping sourcing strategies, deep familiarity with Product and/or Design communities, proven success partnering with leaders to close top candidates, and experience hiring exceptional technical talent at a high-growth startup or leading tech company.

Sr. FP&A Analyst

Company: Newsela

Location: USA

Posted Nov 09, 2025

The Senior Financial Planning & Analysis (FP&A) Analyst role at Newsela involves leading financial forecasting, budgeting, and variance analysis, building financial models, preparing reports for leadership and investors, enhancing financial systems, and supporting continuous improvement. The role offers exposure to executive leadership, opportunities for growth, and participation in the digital transformation of the K12 education market.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Technology Experience Domain Specialist - Studio Production

Company: Netflix

Location: USA

Posted Nov 09, 2025

The job description outlines a role as a Technology Experience Specialist at Netflix, focusing on support, domain expertise, and collaboration. It includes responsibilities, required skills, and compensation details.

Business Systems Architect - AI

Company: Figma

Location: USA

Posted Nov 09, 2025

Figma is seeking an experienced Business Systems Architect to lead the design, implementation, and governance of AI-powered internal systems across the organization. The role involves evaluating and activating AI capabilities in various applications, architecting an internal AI fabric, and defining architectural standards for AI model integration and monitoring. The ideal candidate should have 10+ years of experience in enterprise systems architecture, deep understanding of SaaS application ecosystems, and strong experience with AI/ML systems integration and architecture design.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages