Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Billing Platform Product Manager

Company: Vercel

Location: USA

Posted Jan 31, 2025

Vercel is seeking a Billing Platform Product Manager to develop and optimize their billing infrastructure for a diverse customer base. The role involves product and price management, usage and metering, financial operations, enterprise and contract management, and billing customer experience enablement. The ideal candidate should have deep billing expertise, technical depth, a commitment to quick execution, strong influence, and a quantitative background. Vercel offers competitive compensation, inclusive healthcare, learning and growth opportunities, flexible time off, remote work options, and a commitment to fostering an inclusive community.

Senior Accountant

Company: Bluesight

Location: USA

Posted Jan 31, 2025

Bluesight is a high-growth healthcare IT company seeking a Senior Accountant with 4+ years of experience. The role involves managing financial growth, recording transactions, preparing monthly financial reports, and ensuring audit compliance. The company offers a competitive salary, benefits, and a collaborative culture. The ideal candidate is a detail-oriented, flexible, and motivated professional with strong communication skills and experience with NetSuite.

Sr. Content Designer

Company: MyFitnessPal

Location: USA

Posted Jan 31, 2025

MyFitnessPal is seeking a Senior Content Designer to support growth and partnerships initiatives. The role involves leading content design and strategy, creating user-friendly experiences, and crafting content for Premium users. The ideal candidate should have 5+ years of experience in content design, UX writing, or content strategy, preferably for native iOS and Android apps. They should be comfortable presenting solutions, writing in Figma, and transforming technical jargon into user-friendly content. Bonus points for experience in the health, wellness, or fitness space. The estimated salary ranges from $120,000 to $150,000, with comprehensive employee benefits.

Senior Content Marketing Manager

Company: ActiveCampaign

Location: USA

Posted Jan 31, 2025

ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers competitive compensation, comprehensive benefits, and a strong commitment to diversity and inclusion. ActiveCampaign is recognized for its high customer satisfaction rating and is an equal opportunity employer.

Senior Business and Programs Operations Lead

Company: Airbnb

Location: USA

Posted Jan 31, 2025

Airbnb is seeking a Senior Business and Programs Operations Lead to join their Partnerships and Business Development Team. The role involves leading strategic initiatives, managing multiple workstreams, and providing actionable insights to the leadership team. The ideal candidate should have 12+ years of experience in consulting or project management in the hospitality or online travel agency industry, with a strong ability to work cross-functionally and manage complex projects. The position is remote eligible in the US, with occasional work at an Airbnb office. Airbnb is committed to diversity and inclusion, encouraging all qualified individuals to apply.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: USA

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners. The role involves recruiting and managing key strategic partners, developing deep relationships with internal and external stakeholders, and executing the channel strategy to drive revenue growth. The ideal candidate should have a successful track record in cybersecurity, 5+ years of channel partner experience, and strong relationships with key partners. The role offers a base salary of $155,400 - $172,900 per year plus commission, with an OTE of $222,000 - $247,000. The application deadline is February 7, 2025.

Merchandising Lead

Company: Trafilea

Location: USA

Posted Jan 31, 2025

Trafilea, a dynamic and innovative Tech Ecommerce Group, is seeking a Merchandising Lead with 3+ years of leadership experience in merchandising/purchasing. The role involves driving growth and profitability of new businesses, managing assortment, pricing strategies, inventory, and sales planning. The company offers a data-driven, dynamic work environment with opportunities for growth, diversity, and a great benefits package.

Tier 1 Support Analyst

Company: Syndigo

Location: USA

Posted Jan 31, 2025

The Tier 1 support analyst role involves providing excellent customer service, managing daily tasks, maintaining product knowledge, and troubleshooting technical issues. The ideal candidate should have 12 years of customer service experience, strong communication skills, and the ability to work independently and as part of a team. They should also be proficient in Microsoft Office and have a positive attitude.

Impact Research Intern (Spring 2025)

Company: Newsela

Location: USA

Posted Jan 31, 2025

The internship on Newselas Research Team offers a current graduate student or early-career researcher the opportunity to apply and develop technical and science communication skills in an industry setting. The role involves partnering with the Lead Research Analyst to conduct quantitative research on student outcomes, using R and SQL for statistical analysis and data visualization, and developing reports showcasing Newsela's impact on student achievement. The position is fully remote, part-time (20 hours per week) for 10 weeks between February and May 2025, with a compensation rate of $35 per hour.

Data Engineer

Company: Red Canary

Location: USA

Posted Jan 31, 2025

The Business Data Infrastructure (BDI) Team at Red Canary is the core of their data and analytics ecosystem, ensuring consistent, accurate, and accessible data. They adopt a data product approach, treating datasets and pipelines as standalone assets with clear ownership and quality standards. The Data Engineer role is crucial in designing, building, and maintaining the data infrastructure, enabling departments to leverage reliable datasets for innovation and growth. The role involves building scalable data infrastructure, developing data products, ensuring data quality and governance, collaborating with cross-functional teams, and continuously optimizing for scalability and efficiency.

Customer Success Manager

Company: Olo

Location: USA

Posted Jan 31, 2025

Olo is seeking a Customer Success Manager with at least 2 years of relevant experience in customer success, account management, or enterprise sales. The role involves managing a portfolio of 30+ customers, driving product adoption, maintaining customer health metrics, and collaborating with internal teams to identify and drive key goals. The position offers a competitive salary range of $54,500 - $74,100 annually, depending on experience and location, and is eligible for incentive compensation. Olo values diversity and encourages applicants who may not meet every qualification to apply.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Jan 31, 2025

Figma is seeking a Manager Mid Market Sales to join their innovative team. The role involves leading a team of Account Executives, fostering an environment of success, and driving meaningful relationships with customers. The ideal candidate should have 5+ years of SaaS sales experience, 1+ years of management experience, and a proven track record of leading Sales teams to meet and exceed goals. Figma values growth and encourages applicants who are hardworking, curious, and excited to learn.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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