Technical Support Jobs in USA
423,160 open positions · Updated daily
Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.
Community Manager
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
The Community Programs Manager at Gusto will play a crucial role in managing and executing programs for entrepreneurs. This role involves community engagement, program development, operational strategy, budget management, logistics, and cross-functional relationships. Key attributes include being dependable, results-driven, and empathetic. The ideal candidate should have 47 years of experience in community or event management within the SMB sector, strong project management skills, excellent communication abilities, and proficiency in event management software. The cash compensation for this role ranges from $110,000 to $164,000 annually, depending on location.
Account Executive - Insurance
Company: Plaid
Location: USA
Posted Jan 19, 2025
Plaid, a fintech company founded in 2013, is seeking a sales professional with 35+ years of experience to work exclusively with leading insurance companies in North America. The role involves identifying potential customers, building relationships, and closing large enterprise deals. The candidate should have a product-centric mindset, strong prospecting and negotiation skills, and experience in the insurance vertical. Plaid offers a comprehensive benefit plan and a target base salary between $120,000 and $140,000 per year. Plaid is committed to diversity and equal opportunity employment.
Senior Solutions Architect - Threat Intelligence
Company: Cyderes
Location: USA
Posted Jan 18, 2025
Cyderes Cyber Defense and Response is hiring a Senior Solution Architect with a focus on Threat Intelligence. The role involves partnering with sales executives, developing a deep understanding of Threat Intelligence services, delivering technical presentations, translating complex concepts into business value, responding to technical inquiries, assisting in proposal creation, collaborating with internal teams, and delivering workshops. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in sales engineering or technical presales, strong understanding of Threat Intelligence concepts, familiarity with various Threat Intelligence technologies, experience with Threat Intelligence solutions, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Sr. Manager - Technical Delivery (PSE)
Company: GitLab
Location: USA
Posted Jan 19, 2025
The role of Senior Manager Technical Delivery at GitLab involves leading Professional Services Engineers who provide installation, migration, training, and advisory services to customers. This includes handling installations from single-node Omnibus to large reference architectures, and advisory services across the entire GitLab feature stack. The role requires interfacing with customers and GitLab Product Engineering teams to ensure customer success and drive improvements into GitLab features and processes. Key responsibilities include establishing and managing goals for Professional Services Engineers, identifying process improvements, developing thought leadership presentations, leading and coaching team members, managing resource assignments, reviewing statements of work, leading consulting delivery, staying updated on GitLab product releases, managing operational metrics and financial goals, collaborating with peers for efficiency improvements, being a trusted advisor to sales teams, delivering updates on key engagements, and demonstrating progressive experience in managing professional services or customer success. GitLab supports this role with benefits for health, finances, and wellbeing, an all-remote asynchronous work environment, flexible paid time off, team member resource groups, equity compensation, a growth and development budget, parental leave, and home office support.
Staff Software Engineer - Labels
Company: Shippo
Location: USA
Posted Jan 18, 2025
Shippo, a leading shipping layer for ecommerce, is seeking a Staff Software Engineer for its Labels team. The role involves designing scalable solutions for Shippo's label API and carrier integrations, optimizing label generation, streamlining refund processes, and mentoring team members. Key responsibilities include software service design and deployment, promoting microservices, enhancing the CI/CD pipeline, ensuring system performance, architecting database schemas, leading system design, participating in peer reviews, collaborating with business teams, providing on-call support, championing testing and automation, engaging in business development, and demonstrating leadership and influence. The ideal candidate will have proven experience leading high-impact projects, extensive technical expertise, exceptional communication skills, a customer focus, strong coding skills, strategic thinking, problem-solving abilities, a commitment to excellence, and an advanced degree in Computer Science or related field.
Branded Content Writer - Local
Company: Axios
Location: USA
Posted Jan 19, 2025
Axios is seeking a Branded Content Writer for its Locals Studio team. The role involves creating native branded content for Axios advertising partners, appearing on the Axios website, newsletters, social media, and events. The ideal candidate should have strong writing and editing skills, passion for thought leadership and storytelling, research skills, and comfort with live interviews. The starting salary is in the range of $52,000 - $88,000, depending on factors like location, work experience, and skills. Axios offers a comprehensive benefits package, including a 401k with employer match, health insurance options, paid leave, generous vacation policy, learning and development stipend, and more. Axios is an equal opportunity employer committed to diversity and inclusion.
Senior Solutions Architect
Company: Cyderes
Location: USA
Posted Jan 18, 2025
Cyderes Cyber Defense and Response is hiring a Senior Solution Architect to focus on selling professional services and managed security services. The role involves working closely with sales executives, understanding client security needs, and presenting tailored solutions. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in a sales engineering or presales role with a focus on cybersecurity solutions, and strong understanding of cybersecurity concepts and technologies. Familiarity with various security tools and technologies, experience with cloud security and managed security services, and relevant industry certifications are highly desirable. Excellent communication, presentation, and interpersonal skills are required, along with the ability to work independently and as part of a team in a fast-paced environment.
Security Architect - Telecommunications
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a Security Architect with extensive experience in telecom-specific security challenges, technologies, and standards. The role involves designing and implementing security standards across a broad range of Twilio products and services, identifying and extending telecom-specific requirements, and driving the security of telecommunications systems and protocols. The ideal candidate will have a proven track record in reducing risks in complex telecommunications environments and collaborating with technical teams. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Marketing Specialist
Company: Aleph
Location: USA
Posted Jan 18, 2025
Aleph, a Financial Planning and Analysis (FP&A) tool, is revolutionizing the industry with its seamless data centralization and user-friendly platform. Founded by Stanford and MIT alumni with experience from top-tier companies, Aleph is backed by prominent VCs and serves notable clients like Turo, Notion, and Zapier. The company is currently hiring a marketing professional to help expand its reach in the competitive FP&A market, offering a remote position within the Americas.
Product Cybersecurity Vulnerability Analyst
Company: General Motors
Location: USA
Posted Jan 18, 2025
The job posting is for a Product Cybersecurity Vulnerability Analyst role at General Motors. The role involves establishing and enforcing risk-based security policies, fostering a culture of security awareness, providing remediation guidance, collaborating with cybersecurity specification owners, and staying updated on the latest security threats. The ideal candidate should have a Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, or a related field, with 5+ years of relevant experience and 3+ years of professional experience as a Vulnerability Analyst. They should have experience in developing and implementing security policies, excellent collaboration and communication skills, and a strong analytical mindset. The compensation range is $134,000 to $205,000, with bonus potential and a variety of benefits including health and wellbeing programs, retirement savings, tuition assistance, and GM vehicle discounts.
Customer Support Representative
Company: Purity Coffee
Location: USA
Posted Jan 19, 2025
Purity Coffee is seeking a Customer Support Representative for a remote position with the option of onsite work in Greenville, SC. The role involves multichannel customer support, including phone, email, live chat, and occasional weekend shifts. The representative will manage 150-250 support tickets weekly, participate in team meetings, and contribute to departmental strategic planning. The ideal candidate should have excellent communication skills, problem-solving abilities, and patience. Familiarity with the coffee industry is a plus. Benefits include paid time off, medical, dental, and vision insurance, 401K, life insurance, and personal development benefits.
Staff Engineering Program Manager
Company: Lime
Location: USA
Posted Jan 19, 2025
Lime, a leading electric vehicle company, is seeking a Staff Engineering Program Manager to lead the development of next-generation vehicles and accessories. The role involves coordinating a cross-functional team, facilitating technical discussions, managing program costs, and ensuring timely delivery. The ideal candidate should have 6+ years of program management experience, a strong technical background, and excellent communication skills. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.