Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Client Success Manager

Company: Additionwealth

Location: USA

Posted Jan 04, 2025

Addition Wealth is a fintech company that aims to revolutionize personal financial decision-making by providing employees with digital tools, a knowledge center, and access to financial professionals. They are seeking a Client Success Manager with 2+ years of experience to manage key client relationships, customer support, and operational processes. The role offers high impact, flexibility, and growth opportunities, along with competitive benefits including equity compensation and unlimited vacation.

Annotation Data Engineer

Company: Simbe Robotics

Location: USA

Posted Jan 04, 2025

The Annotation Data Engineer role at Simbe involves managing data annotation processes, developing guidelines, collaborating with engineering teams, ensuring data quality, and maintaining data collection systems. The role requires excellent communication skills, technical proficiency in Python, Bash scripting, and web frontend programming, and familiarity with source control systems. Preferred qualifications include a background in video annotation or robotics applications. Simbe offers a dynamic, inclusive culture focused on retail innovation and customer value.

Analyst, Total Rewards

Company: Evolvevacationrental

Location: USA

Posted Jan 04, 2025

Evolve is a mission-driven company focused on making vacation rentals easy for everyone. The Total Rewards Sr Analyst role involves day-to-day administration and support of Evolve's Total Rewards programs, including compensation, benefits, and HRIS. The role requires a minimum of 35 years of relevant experience in Human Resources, preferably with a focus on total rewards, compensation, benefits, HRIS, and reporting. The ideal candidate should have experience with internet-based job evaluation and benchmarking tools, HRIS systems, and reporting tools. The role involves responding to compensation equity and recognition requests, compiling and analyzing market-based compensation data, and providing analytical support to Evolvers. The benefits include industry-competitive pay, equity, a 401k with a 4% immediate vesting match, 16-18 weeks of paid parental leave, comprehensive medical, dental, and vision plans, and more. Evolve is committed to diversity and inclusion as an equal opportunity employer.

Email and Paid Social Copywriter

Company: Compose.ly

Location: USA

Posted Jan 05, 2025

The company is seeking an experienced Email and Paid Social Copywriter with an ecommerce background for a 6-month contract with potential for long-term projects. The role involves creating engaging, conversion-driven copy for email marketing and paid social campaigns, maintaining consistent branding, and collaborating with marketing and creative teams. The ideal candidate should have a proven track record in ecommerce copywriting, expertise in AB testing, and the ability to work in a team-oriented environment.

Commercial Loan Documentation Supervisor

Company: Bannerbank

Location: USA

Posted Jan 05, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a Commercial Loan Documentation Supervisor. The role involves overseeing day-to-day operations, providing leadership, and ensuring superior service to clients. The successful candidate will lead a team, interpret complex regulatory requirements, and maintain a deep understanding of the bank's loan products and processes. The position requires extensive experience in commercial and commercial real estate loan documentation, strong leadership skills, and proficiency in LaserPro loan processing software.

Customer Success Engineer

Company: Bask Health

Location: USA

Posted Jan 04, 2025

Bask is a rapidly growing telehealth platform that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. The company is data-driven, customer-obsessed, and values ownership and accountability. The Customer Success Engineer role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to enhance the customer experience. The ideal candidate should have a background in web development, excellent communication skills, and a passion for problem-solving.

Sr. Product Owner, Device Platform

Company: FORT Robotics

Location: USA

Posted Jan 04, 2025

FORT, founded in 2018 by Samuel Reeves, is a company specializing in robotics. Reeves, with a decade of experience in making landmine clearance safer through robotics, identified the lack of secure communications for robots in various industries. FORT aims to address this gap with its Robotics Control Platform (RCP), designed to ensure robots cause no harm. The company is seeking a Product Owner to guide the development of its Device platform, a cutting-edge solution for managing autonomous and robotic systems. The Product Owner will be responsible for defining user stories, prioritizing the team backlog, and ensuring high-quality and efficient solutions. Key responsibilities include serving as a liaison between the device platform team and the engineering organization, managing the product backlog, and engaging with customers to gather and translate requirements. The ideal candidate should have at least two years of experience as a Product Owner in a software development environment, a strong background in hardware and embedded software, and expert knowledge of Agile and Scrum methodologies.

Business Analyst

Company: Swingtech

Location: USA

Posted Jan 04, 2025

Swingtech Consulting Inc is seeking a Business Analyst for an existing DoD Contract. The BA will manage and prioritize support issues, serve as the primary intake for the agency's web application support and modification processes, and ensure high customer satisfaction through high touch customer support. The ideal candidate should have 5+ years of experience as a Business Analyst on IT projects, an active Secret clearance, and experience with ServiceNow Portfolio Management and Agile project management. The company offers a comprehensive benefits package including 15 PTO days, 11 paid holidays, medical, dental, vision coverage, disability insurance, a 401k program, an annual training budget, and flexible work arrangements.

Associate Commercial Counsel

Company: Emburse

Location: USA

Posted Jan 04, 2025

Emburse is seeking a US or Canadian-based commercial contracts attorney to join its legal department. The role involves drafting, reviewing, and negotiating SaaS contracts, software reseller agreements, and other related contracts. The attorney will partner with various teams, provide legal advice, and ensure contract quality and accuracy. The ideal candidate should have a JD, strong communication skills, and experience in technology and software-related concepts. Familiarity with the B2B payments industry is a plus.

Senior Machine Learning Engineer

Company: Federato

Location: USA

Posted Jan 04, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and machine learning to help insurers optimize risk portfolios and offer fair pricing, especially in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is backed by prominent investors like Salesforce, Veeva, Zoom, and Box. They are seeking a Machine Learning Engineer with at least 5 years of experience, focusing on pipelining LLM models for the past 3 years. The role involves designing scalable ML pipelines, benchmarking and finetuning models, and collaborating cross-functionally. Federato values culture fit, innovation, and a first-principles approach to problem-solving.

Senior Engineer

Company: Greenpages

Location: USA

Posted Jan 05, 2025

Blue Mantis is looking for a Senior Engineer and Technical Account Manager with deep expertise in Citrix technologies, including Citrix Cloud, Citrix DaaS, XenApp, and XenDesktop. The ideal candidate will manage Citrix solutions, VMware infrastructures, and Cisco UCS environments, while also troubleshooting networking configurations and serving as a Tier 3 escalation point for technical issues. The role involves acting as the primary technical liaison for key customers, managing offshore teams, and collaborating with the offshore NOC. Relevant certifications and experience with hybrid and multicloud deployment models are preferred.

Senior Account Executive

Company: ValGenesis

Location: USA

Posted Jan 04, 2025

ValGenesis, a pioneer in automated validation software solutions, is seeking a highly motivated and results-driven Senior Account Executive CMC. The role involves driving new business acquisition, revenue growth, and establishing relationships with key decision-makers. The ideal candidate should have a background in selling enterprise software solutions or complex applications in the Life Sciences industry, with experience in quality risk management and process validation. The position offers an exciting opportunity to join a dynamic team and make a significant impact on the company's continued success and growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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