Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Product Marketing

Company: OneSignal

Location: USA

Posted Jan 05, 2025

OneSignal, a leading omnichannel customer engagement solution, is seeking an experienced Head of Product Marketing. The role involves driving product launches, developing messaging, and orchestrating campaigns. The ideal candidate should have 10+ years of product marketing experience, strong analytical skills, and the ability to lead cross-functional teams. The company offers remote work options, competitive salary, and comprehensive benefits. OneSignal is committed to fostering a diverse and inclusive workplace.

Senior Product Manager

Company: Bridgeway

Location: USA

Posted Jan 06, 2025

Bridgeway is seeking an experienced Senior Product Manager for a remote position with occasional travel. The role involves defining and communicating strategic product vision, aligning product strategy with corporate goals and customer needs, and partnering with various teams to develop and deliver products. The ideal candidate should have 8+ years of product management experience, preferably in a software development environment, and expertise in problem-solving, decision-making, and leadership. Strong interpersonal, communication, and agile methodology skills are required. Pragmatic Marketing certification is a plus.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Senior Product Manager

Company: Phil

Location: USA

Posted Jan 06, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company offers an end-to-end solution, improving patient access to medicine and enabling pharma manufacturers to deliver affordable and timely therapy access. Phil is seeking a Senior Product Manager with extensive experience in operational platforms to optimize prescription fulfillment processes, ensuring efficient medication delivery and driving value for clients.

Learning Experience Designer

Company: WIZ

Location: USA

Posted Jan 06, 2025

The job posting is for a Learning Experience Designer role, where the successful candidate will design and deliver impactful learning experiences for the sales team. Key responsibilities include instructional design and content creation, collaboration with sales leadership and subject matter experts, needs analysis, measurement, and continuous improvement. The ideal candidate will have a Bachelor's degree in Instructional Design, Graphic Design, or a related field, 5+ years of experience in training content creation, proficiency in PowerPoint and graphic design, and a strong understanding of adult learning principles and LMS platforms.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Senior Data Warehousing Developer

Company: Sandtech

Location: USA

Posted Jan 05, 2025

ALX Africa, a sand company, is addressing the global tech talent shortage by providing training programs for individuals to succeed in the digital world. The tech team is responsible for learning platforms, moving fast, and relying on self-accountability. The key responsibilities include designing, implementing, and maintaining data warehouses, data lakes, and BI solutions. The requirements include 5+ years of experience in data warehousing, proficiency in SQL, and expertise in data modeling and report development. The company is inviting candidates to join them in making history.

HR Compliance Associate

Company: Jobmobz

Location: USA

Posted Jan 05, 2025

Job Mobz, a recruitment and talent acquisition support company, is seeking a HR Compliance Associate for a 36-month temporary assignment. The role involves assisting with onboarding, background checks, compliance training, and government regulation processing. The client is an innovative mental health platform. The pay range is $20-$25 per hour, and the work location is remote.

Regional Recruiter

Company: Equipmentsharecom

Location: USA

Posted Jan 05, 2025

EquipmentShare is hiring a remote Recruiter with a focus on high-volume recruitment for various roles including Heavy Equipment Mechanics, CDL drivers, Rental Coordinators, and Service Managers. The role involves full-cycle recruiting, building relationships with managers, and maintaining a robust pipeline of quality candidates. The company offers competitive benefits, career development opportunities, and a mission-driven work environment.

Development PM

Company: M9 Solutions

Location: USA

Posted Jan 05, 2025

M9 Solutions, a recognized small business, is seeking a Development PM for a remote government contract in Arlington, VA. The candidate must have a Public Trust level clearance and extensive experience in software development, Rational Team Concert, ControlM, Greenplum, and Microsoft products. The role involves leading a team, providing weekly reports, and excellent communication skills. M9 Solutions offers a competitive compensation package and values diversity.

UX/UI Designer

Company: Inflowfed

Location: USA

Posted Jan 05, 2025

INflow Federal is a dynamic small business specializing in Network Modernization, Cybersecurity, and Data Modernization for the Department of Defense. They are committed to empowering their employees and customers with AIML technologies, fostering a culture of innovation and collaboration. The UIUX Designer role involves creating user-centered designs for DoD AI systems, collaborating with stakeholders, and conducting usability testing. INflow Federal values its employee culture, with over 50% of its workforce being US Military Veterans. The company is dedicated to continuous evolution and developing its people to lead customers into the future of mission systems and operations.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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