Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Internal Communications & Engagement Specialist

Company: Appspace

Location: USA

Posted Dec 27, 2024

Appspace is looking for a Team Member Experience Specialist to support Internal Communication and Engagement, PampC Partnerships, and other initiatives. The role requires a Bachelor's degree in Communications or a related field, 3+ years of experience in communications, employee engagement, HRP, People and Culture, or similar roles, and strong writing, editing, and analytical skills. The company offers competitive salaries, benefits, and a casual dress work environment.

Associate Manager, Offline Media

Company: Doordashusa

Location: USA

Posted Dec 27, 2024

The text is about a job posting for an Associate Manager of Offline Media at DoorDash. The role involves managing offline media strategy and execution, including print media, direct mail, shared mail package inserts, fliers, and more. The ideal candidate should have experience in offline media, data-driven decision making, and cross-functional collaboration. The successful candidate will receive a competitive salary, equity grants, and comprehensive benefits.

Project Manager - Media

Company: The Marketing Practice

Location: USA

Posted Dec 27, 2024

The Marketing Practice is seeking an enthusiastic Project Manager with a passion for marketing to manage projects and campaigns, lead client communications, and deliver results. The role involves managing integrated media campaigns, coordinating status meetings, and providing reporting. The successful candidate will need previous marketing or agency experience, understanding of different types of marketing campaigns, and experience managing cross-discipline teams. The company offers medical dental and vision insurance, 401k contribution with no vesting period, plentiful paid time off, and access to Unmind for wellbeing.

VP of Product, Lending

Company: Earnest

Location: USA

Posted Dec 27, 2024

Earnest is a fintech company with a mission to make higher education accessible and affordable. They offer financial support, student loan refinancing, and scholarships to help students pay less. The company is looking for a VP of Product Lending to lead their current and future at-scale revenue-driving student lending products, as well as bring new lending and financial products to market. The role is based in the San Francisco Bay Area and requires 3 consecutive days of on-site work per month.

UX Researcher

Company: SOULCHI

Location: USA

Posted Dec 26, 2024

This job posting is for a UX Research Operations Specialist role at SOULCHI, an equity-based startup focused on transformative change and sustainable development. The role involves conducting user research studies, data analysis, and participant recruitment. The company offers flexibility in working hours and a dynamic environment for employees to thrive and make a lasting impact.

Senior AI Engineer

Company: AppOmni

Location: USA

Posted Dec 26, 2024

The role of a Senior AI Engineer at AppOmni involves working on data exploration, data science, data analytics, and backend code. The engineer will design and develop models using various tools and frameworks, build data pipelines, select and implement algorithms, and analyze and interpret data. The role also requires research and development, integration with applications, and translation of stakeholder requirements into technical solutions. The company values diversity, innovation, and collaboration, and offers competitive compensation and benefits.

Senior Technical Writer

Company: AuditBoard

Location: USA

Posted Dec 27, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform on the market, used by over 50% of the Fortune 500, including 7 of the Fortune 10. The company is recognized for its award-winning technology and commitment to innovation, contributing to the greater good of their customers and communities. They are looking for a Technical Writer to ensure clear, accurate, and up-to-date documentation for internal and external users.

Management Analyst

Company: Wheeldon Appliance

Location: USA

Posted Dec 27, 2024

The job posting is for a Management Analyst to analyze business operations, identify inefficiencies, and recommend solutions to improve performance, productivity, and profitability. The role involves collaborating with various departments, evaluating operations and systems, gathering and analyzing data, monitoring industry trends, and assisting in strategic planning.

Project Manager

Company: UpGuard

Location: USA

Posted Dec 26, 2024

UpGuard is seeking a Creative Operations Project Manager to oversee and optimize the creative team's project flow. The role will act as the primary liaison between the creative team and crossfunctional partners, gathering insights and translating them into a clear project roadmap. The project manager will be essential in prioritizing, planning, and resourcing creative work to ensure the team is set up for success in producing impactful, high-quality work.

Lead Copywriter

Company: Apothekary

Location: USA

Posted Dec 26, 2024

Apothékary is a health and wellness startup that creates clean, effective herbal remedies targeting the root cause of health issues. They were founded by Shizu Okusa, a serial entrepreneur in the wellness industry, and are growing fast with 100x growth in two years and over $16M in capital raised. The company is looking for a Lead Copywriter to support writing of key strategic messaging concepts, lead narrative and storytelling efforts, and write and edit various channels of content.

Director, Customer Success

Company: Ottimate

Location: USA

Posted Dec 26, 2024

The text describes a highly visible and impactful leadership role for a Director of Customer Success at Ottimate formerly Plate IQ. The role involves strategic leadership, program development, customer retention and growth, and data-driven decision making. The ideal candidate should have 8+ years of experience in customer success or account management, with a strong understanding of client success in a growth-stage company. The role also requires team development, technical skills, and the ability to lead and develop talent within the team.

New Logo Account Executive

Company: Cyberark

Location: USA

Posted Dec 26, 2024

The text describes a job description for a New Logo Account Executive at Venafi, a company that provides Identity Security solutions. The role involves managing sales activities, building relationships with C-level and technical teams, and selling complex solutions to large organizations. The ideal candidate should have a Bachelor's degree or equivalent work experience, 5 years in cybersecurity B2B enterprise sales, and experience selling SaaS, subscription, cloud software solutions. They should also have excellent communication skills, adaptability, and the ability to craft compelling business propositions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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