Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Marketplace Operations Manager

Company: Found

Location: USA

Posted Dec 26, 2024

The text describes Found, a weight care solution that combines modern medicine with behavior change, personalized coaching, and a supportive community. It aims to be a Center of Excellence for weight care, providing personalized weight loss programs and a team of providers. Found has served 250,000+ Americans and raised over $130MM from leading investors. The Marketplace Operations Manager role is introduced, focusing on data analysis, scalable processes, process improvements, supply network development, and provider recruitment.

Creative Lead

Company: MaestroQA

Location: USA

Posted Dec 26, 2024

MaestroQA is a quality assurance tool that aims to make quality everyone's business, not just a support team's responsibility. They offer data and business intelligence to everyone, encouraging detailed analysis of customer conversations and other qualitative data. They work with various teams and industries to help companies build Cultures of Quality.

Sr. Medical School Admissions Consultant

Company: Inspira Education

Location: USA

Posted Dec 26, 2024

Inspira Education Group is a fast-growing edtech startup with a mission to democratize access to high-quality coaching. They offer software and services to disrupt traditional application processes, providing equal opportunities for candidates from diverse backgrounds. The company is backed by leading venture capital firms and is seeking a Sr Medical School Admissions Consultant with extensive knowledge of the medical school admissions process.

Customer Success Manager

Company: Filmhub

Location: USA

Posted Dec 26, 2024

Filmhub is a platform that allows modern filmmakers to distribute their titles directly to streaming services, bypassing traditional industry middlemen. The company, founded by Klaus Badelt and Alan dEscragnolle, offers a range of services including discovery, automated licensing, asset fulfillment, and payment processing. The role of an Acquisitions Executive at Filmhub involves driving the acquisition of titles, upselling subscriptions, and providing ongoing client support. The ideal candidate should have a deep understanding of Filmhub services, client personas, and the distribution process. They should also be comfortable handling a high volume of clients and be driven to overserve everyone.

Engineering Lead

Company: Marigold Health

Location: USA

Posted Dec 26, 2024

Marigold Health is looking for an experienced Engineering Leader to oversee their team and codebase as they scale their Version 30 of their product offering, which provides a combination of coaching and 247 anonymous chat support groups accessed over phone, SMS, and app/web. The role involves improving technology responsiveness, quality, scalability, and reliability, leading security for the platform, contributing technical product vision, writing software, identifying product improvements, and working with a distributed software engineering team. The team will be based largely outside the US, and the leader will be expected to work synchronously with them during set times. The leader will also be expected to provide highly technical guidance, lead and motivate other engineers, and meet delivery goals. The role requires experience in software engineering, healthcare technology, and a preferred experience with HIPAA, NIST, and other healthcare regulations. The leader will also need to establish security standards, identify project risks, optimize engineering workflows, ensure product reliability, and manage project timelines and budgets.

Backend Engineer

Company: Future

Location: USA

Posted Dec 25, 2024

Future is a platform that offers personal training services with a focus on real expertise, human connection, and affordability. The backend engineers at Future work on various services, maintain and optimize existing systems, collaborate with other teams, and stay updated with the latest technologies. The company offers competitive compensation, benefits, and a flexible work environment.

Customer Support Associate

Company: SquareSpace

Location: USA

Posted Dec 26, 2024

Squarespace is looking for a Customer Operations Associate to join their remote team. The role involves responding to customer inquiries, troubleshooting issues, and staying up-to-date on new features. The position offers a competitive hourly rate, remote stipend, and various benefits. Applicants must have a dedicated home office and reliable WiFi. The role is a remote position and requires working weekends and holidays.

Integrations Engineer

Company: Keyo

Location: USA

Posted Dec 25, 2024

The job description is seeking an Integrations Engineer to support QAQC efforts, develop documentation, and ensure smooth product integration and operations. The ideal candidate is technically skilled, detail-oriented, and collaborative. Key responsibilities include developing integration documentation, proving of concept integrations, assisting with testing, and participating in code reviews. The company, Keyo, is building a company that reflects the world in which we want to live, with a focus on biometric authentication. They are a remote-first company with a diverse global team.

Scrum Master

Company: MetroStar Systems

Location: USA

Posted Dec 26, 2024

The text describes a job opportunity for a Scrum Master at MetroStar Systems, a company that values its people and offers a diverse and inclusive culture. The role involves driving customer-centric software development, working with mission teams, and synthesizing requirements. The company offers a generous benefits package, professional growth, and time to recharge. They encourage applicants who may not meet every qualification to apply.

Senior Account Executive, Higher Education

Company: SearchStax

Location: USA

Posted Dec 26, 2024

SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way. They are on a mission to make powerful search easy for enterprises across the globe. With self-funding and profitability, their products are used by 600+ brand-name customers. The search market is growing fast, and they feel uniquely positioned to continue leading the search market for many years to come. They value diverse backgrounds and interests, and prioritize work-life balance. They are seeking a seasoned Account Executive with deep industry knowledge to lead growth in the higher education space.

Backend Software Engineer II

Company: Caremessage

Location: USA

Posted Dec 26, 2024

CareMessage is a technology nonprofit building the largest patient engagement platform for low-income populations in the United States. They aim to improve health equity for 5 million people by combining messaging data and interoperability. With 20 million patients reached since 2013, they are the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. The role of a Backend Software Engineer II involves designing, building, and maintaining scalable backend systems that directly impact health equity across the United States.

Contract Senior Website Visual Designer (UX/UI)

Company: Kanopi

Location: USA

Posted Dec 25, 2024

Kanopi Studios is a Design Development and Support Agency seeking a Senior Website Visual Designer UXUI to join their Creative Services team. The role offers remote work, competitive compensation, and the opportunity to work with a diverse and skilled team. Candidates should have a strong portfolio, 5+ years of professional experience, and familiarity with design and communications tools.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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