Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Medical Claims Processor

Company: NTT DATA

Location: USA

Posted Dec 18, 2024

NTT Data is seeking a Remote Claims Processor for a 3+ month contract role. The position requires 2+ years of experience in medical claims processing and 1+ year of experience with VBA or HRP. The starting hourly range for this remote role is $1800 - $2200.

Account Manager

Company: Audioeye

Location: USA

Posted Dec 18, 2024

The text describes a role in a tech company, focusing on customer retention, onboarding, and renewals. The ideal candidate should have a collaborative mindset, cross-functional team experience, and a customer-centric focus. The company values customer success, revenue growth, and continuous learning. They offer competitive compensation, equity, and flexible PTO. They are committed to diversity and inclusion and have a policy against unlawful discrimination.

Staff Smart Contract Engineer

Company: Avara

Location: USA

Posted Dec 18, 2024

Avara is a company building innovative products using blockchain technologies. They offer a suite including the Aave Protocol, native stablecoin GHO, Lens (an open social network), and Family (a design-first mobile crypto wallet). Their vision is to create a people-powered internet that benefits all. They value collaboration, diversity, and continuous learning. They are looking for a Staff Smart Contract Engineer to work on the Aave protocol and GHO stablecoin, with a focus on designing, implementing, and deploying smart contracts on Ethereum and other EVM-based networks.

Playground DevRel Lead

Company: Automattic Careers

Location: USA

Posted Dec 18, 2024

The text is a job posting for a Senior Developer at WordPress Playground, a company looking to shape the future of WordPress. The role involves strategy, community building, collaboration with engineering and product teams, and creating documentation. The salary range is $70,000 - $170,000 USD.

Clinical Educator

Company: Inizio Engage

Location: USA

Posted Dec 18, 2024

Inizio Engage is a leading Biotechnology company seeking a Commercial Patient Solutions and Medical Affairs professional to provide inbound or outbound nonpromotional disease state related educational support to identified customers. The role offers competitive compensation, excellent benefits, a competitive environment, and a recognized company culture. The successful candidate will be expected to maintain excellent quality, superior customer service, and adhere to program talking points. They will also be required to attend training courses, complete administrative responsibilities, and attend local and national meetings.

Senior Quality Automation Engineer

Company: Stavvy

Location: USA

Posted Dec 18, 2024

Stavvy is a company transforming remote business transactions, focusing on making them safer, easier, and more accessible. They are looking for an Automation Engineer with 4+ years of experience in Javascript, Typescript, Playwright, and Cypress to develop and maintain automation frameworks and test suites for web-based applications. The role involves mentoring junior engineers, participating in manual and automated testing, and coordinating testing efforts.

DevOps Engineer II

Company: Aya Healthcare

Location: USA

Posted Dec 18, 2024

Aya Healthcare is seeking a DevOps Engineer II to join their team and play a pivotal role in bridging the gap between software development and IT operations. The position focuses on creating scalable Infrastructure as Code (IaC) solutions, optimizing CI/CD pipelines, and ensuring seamless deployments in a cloud-first environment. Aya is a $10+ billion rapidly growing workforce solutions provider in the healthcare industry, offering exceptional experiences for clients, clinicians, and employees.

Revenue Accounting Manager

Company: Bestow

Location: USA

Posted Dec 18, 2024

Bestow is seeking a Revenue Accounting Manager to join their team and contribute to implementing processes and systems of scale, ensuring accurate technical accounting and compliance as they expand their enterprise business. The ideal candidate is a hands-on professional with SaaS revenue accounting expertise and cross-functional collaboration skills.

Payroll Tax Analyst I

Company: SGS

Location: USA

Posted Dec 18, 2024

SGS is a global leader in inspection, verification, testing, and certification services. With over 97000 employees and a network of more than 2400 offices and laboratories, they provide services to almost every industry. The Payroll Tax Analyst role involves resolving payroll tax issues, maintaining compliance with federal and state tax laws, and supporting the payroll manager and administrators.

CaptiveAire Systems - Technical Sales and Field Service Engineer

Company: CaptiveAire Systems

Location: USA

Posted Dec 18, 2024

The text provides information about a job position, specifically a Technical Sales and Field Service Engineer role with CaptiveAire Systems. The role is remote and based in the USA, with the start date being December 18.

Account Executive - Enterprise

Company: DevRev

Location: USA

Posted Dec 18, 2024

The text describes a job posting for an experienced Enterprise Account Executive in the SaaS industry. The role involves building and scaling a technology startup, prospecting and nurturing larger named accounts, and working closely with customers throughout their lifecycle. The ideal candidate is an experienced sales professional with a proven track record in SaaS IT B2B technology companies, new business development skills, and a customer-centric approach.

Senior DevInfra Engineer

Company: SandboxAQ

Location: USA

Posted Dec 18, 2024

SandboxAQ is a high-growth company delivering AI solutions that address global challenges. They are looking for an experienced DevInfra Engineer with CICD experience and familiarity with main cloud providers. The role involves ensuring smooth release of products and services, collaborating with cross-functional teams, and deploying, monitoring, and optimizing systems. The company offers competitive salaries, stock options, and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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