Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VIRTUAL Orton-Gillingham Trained Teacher-Tutor

Company: Tutored by Teachers

Location: USA

Posted Dec 18, 2024

Tutored by Teachers is seeking online part-time tutors to provide virtual ELA tutoring to K12 students across the United States. The role is flexible with hours and higher pay than most tutoring companies. The company aims to close the opportunity gap and advance equity in education by supporting high-needs students. They provide various engagement opportunities and require experience as a US teacher, trained in the Orton-Gillingham approach to literacy, and experience teaching in an online environment.

Lead Engineer - Multi-Cloud Platforms and Infrastructure

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The job posting is seeking a highly skilled and experienced Lead Engineer for a technical leadership role in cloud infrastructure support, network architecture, IT system administration, patching, DevOps tools, and DevOps processes. The ideal candidate should have a strong background in cloud infrastructure support, network architecture, IT system administration, and a proven track record of implementing infrastructure best practices and optimizing DevOps practices.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Dec 19, 2024

Runway is seeking a creative and commercially minded individual to join their dynamic team. The role involves working closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers. The ideal candidate should have experience in content creation, be comfortable with change, and have a passion for experimentation. The application process involves creating a video using Runway's TextImage to Video feature.

Solutions Engineer Support Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company aiming to disrupt the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, producing top-notch results, and maintaining a best-in-class culture. The role of the SE Admin Support involves managing demo and project requests, ensuring smooth operations, and optimizing resource allocation for demos and projects. The position offers a pay rate of $2400-$2600 per hour, comprehensive medical benefits, 100% paid employee 401k, equity options, unlimited PTO, and company holidays. Restaurant365 is an Equal Opportunity Employer.

Senior UX Designer

Company: GivingData

Location: USA

Posted Dec 18, 2024

GivingData is a company that aims to improve the way foundations give to nonprofit partners. They offer user research, design systems, and prototyping services to help foundations streamline their processes and improve their impact. They are looking for a Senior UX Designer to join their team.

WordPress Developer IV (Senior)

Company: Outliant

Location: USA

Posted Dec 19, 2024

Outliant is a fully remote US-based digital product development and startup consulting company with a team of culturally diverse creators. They offer world-class remote collaboration and are looking for a Senior WordPress Developer to join their team.

Operations and Data Analyst

Company: HubSpot

Location: USA

Posted Dec 19, 2024

HubSpot is looking for an Operations and Data Analyst to work directly with global leaders and enable strategic decision making regarding pricing, packaging, and more. The role involves developing key reporting infrastructure, regularly reporting on Key Performance Indicators, and identifying strategic opportunities to accelerate progress.

Senior Data Scientist

Company: Goodleap

Location: USA

Posted Dec 18, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and are working with GivePower to support lifesaving water and clean electricity systems in Africa, Asia, and South America. They are seeking a Senior Data Scientist to increase the efficiency of their Consumer Solutions business unit by developing recommendations and lead scoring models.

Senior Software Engineer - Backend/Python - USA Only (100% Remote)

Company: Close

Location: USA

Posted Dec 19, 2024

Close is a bootstrapped, profitable, and 100 remote team of thoughtful individuals looking for high achieving full-time Software Engineers to help design, implement, launch, and scale major systems and user-facing features. The company values transparency, long-term thinking, and building successful relationships with coworkers and customers. They offer 5 weeks PTO, 1 month paid sabbatical every 5 years, paid parental leave, medical, dental, and vision with HSA option for US residents, and 401k matching at 6% for US residents. The company is looking for US-based Software Engineers with senior 1 and 2 level experience, professional Python experience, and experience building web APIs, working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores, and designing, scaling, debugging, and optimizing systems.

Sr. Fullstack Engineer - Math & Science

Company: Khan Academy

Location: USA

Posted Dec 19, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning resources for PreK12th grade and early college core academic subjects, with a focus on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically underresourced communities. They are hiring a Sr FullStack Software Engineer to build out their platform and leverage AI to democratize 11 tutoring for every learner and a teaching assistant to every teacher at scale. They value diversity, equity, inclusion, and belonging, and are committed to fair and equitable compensation practices, the wellbeing of their employees and the Khan community.

Senior Director, MSP Sales

Company: Keeper Security, Inc.

Location: USA

Posted Dec 18, 2024

Keeper Security is hiring a Senior Director of MSP Sales to lead MSP sales and drive revenue growth within the MSP segment. The role requires a seasoned sales leader with a track record of exceeding targets and building high-performing teams. The Senior Director will collaborate with cross-functional teams to ensure MSPs are equipped to sell, implement, and support Keepers' solutions.

Data Analyst

Company: Lumata Health

Location: USA

Posted Dec 18, 2024

Lumata Health is seeking a Data Analyst to join their dynamic team and harness data to drive strategic decisions and optimize healthcare solutions. The role involves analyzing healthcare data, developing interactive dashboards, collaborating with stakeholders, and communicating insights effectively. The ideal candidate should have a Bachelor's degree in Data Analytics, Health Informatics, or a related field, and at least 2-3 years of experience as a Data Analyst in the healthcare sector. Proficiency in data analysis tools, EDA and visualization software, and healthcare metrics is required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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