Technical Support Jobs in USA

423,197 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

E-Commerce Coordinator

Company: Johnson Controls

Location: USA

Posted Dec 17, 2024

The ECommerce Coordinator role involves supporting and enhancing the online experience, ensuring smooth operations across digital platforms. Responsibilities include updating website content, analyzing sales data, and collaborating with technical specialists to maintain website functionality and implement new features. The role requires strong analytical skills, proficiency in Adobe and Microsoft Office Suite, and knowledge of PIM and ECommerce software. The ideal candidate should have a Bachelor's degree in marketing, Communications, Visual Media, or a related field, and experience in the HVAC Industry is a plus.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application. The successful candidate will have 3-5 years of experience with Zuora recurring billing software and knowledge of billing support processes. The company offers competitive benefits and growth opportunities.

Application Support Engineer

Company: Gemini

Location: USA

Posted Dec 17, 2024

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. They offer a wide range of crypto products and services for individuals and institutions in over 70 countries. Their mission is to unlock the next era of financial creative and personal freedom. They have a flexible hybrid work policy for employees in the US and believe it increases productivity through more in-person collaboration where possible. They are establishing themselves as the industry leading exchange for institutional trading of digital assets and are looking for a full-time Application Support Engineer to join their team.

Senior Technical Support Engineer

Company: Red Canary

Location: USA

Posted Dec 17, 2024

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are united in their commitment to customers and grounded in their values which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Senior Technical Support Engineer to provide leadership and mentorship to the team, review tickets for quality, act as a trusted advisor on product functionality, and resolve complex issues.

Systems Engineer

Company: Designed Conveyor Systems

Location: USA

Posted Dec 17, 2024

The role of a Systems Engineer at Designed Conveyor Systems involves applying material handling systems layout expertise to meet clients' processing goals and desired solutions. The engineer will lead the development of material handling concepts, detail them into functional layouts, and apply equipment types that maximize utility and match desired output. The role requires extensive experience in material handling system design, AutoDesk AutoCAD drafting software, and working with OEMs software drawing packages. The company, DCS, offers a family-like culture, competitive salaries, health benefits, and opportunities for growth.

RPA Solution Technical Architect

Company: Bayada

Location: USA

Posted Dec 17, 2024

The Technical Architect Robotics Process Automation RPA with UiPath experience will play a pivotal role in designing and implementing end-to-end RPA solutions for BAYADA Home Health Care clients. The Technical Architect will lead the technical aspects of RPA projects, collaborate with cross-functional teams, and ensure seamless integration and successful implementation. Expertise in UiPath, software development life cycle, deployment methodologies, infrastructure, and API is critical for success.

Sr. Software Development Engineer, Mobile (ATG)

Company: Platform Science

Location: USA

Posted Dec 17, 2024

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. They value thoughtful actions, empathy, resiliency, creativity, transparency, and diversity. They are developing a cutting-edge software platform for heavy-duty semitrucks and are looking for an experienced Android developer.

Senior Sales Engineer

Company: Natera

Location: USA

Posted Dec 17, 2024

The job posting is for a Senior Sales Engineer role at Natera, a global leader in cell-free DNA (cfDNA) testing. The role involves providing technical support to the sales team, acting as a technical resource for various activities, and collaborating with cross-functional teams to deliver tailored solutions. The ideal candidate should have a bachelor's degree in a technical discipline, at least 6 years of experience in technical presales roles, and strong problem-solving skills. The role requires excellent communication skills, both technical and non-technical, and proficiency in various programming languages and tools. The company offers competitive benefits, a diverse and inclusive workplace, and a commitment to changing the management of disease worldwide.

Customer Success Enablement Manager

Company: Glia

Location: USA

Posted Dec 17, 2024

Glia is seeking a CS Enablement Manager to create and administer onboarding programs for their post-sale organization and design ongoing training programs to drive customer adoption and retention of their technology. The ideal candidate should have experience in Customer Success organizations and enablement support, strong project management skills, and the ability to work cross-functionally. Glia offers stock options, a competitive salary, professional development support, and a positive work environment.

Math Diagram Designer

Company: Open Up Resources

Location: USA

Posted Dec 17, 2024

Open Up Resources is a publisher of high-quality open educational resources in core content areas, seeking a temporary Math Diagram Designer to assist with recreating math images and diagrams in their PK5 Mathematics curriculum. The organization is driven by its social justice mission to put high-quality curricula in front of as many students and teachers as possible.

Senior Software Engineer

Company: Zwift

Location: USA

Posted Dec 17, 2024

Zwift is seeking a Senior Software Engineer to join their team and work on delivering features that improve the racing competition and training experience in their cross-platform MMORPG game. The role involves working with a full-stack team, designing and building high-performance reusable and reliable code, and mentoring other engineers. The company offers a comprehensive benefits package, a base salary ranging from $105,500 to $165,000, and is an Equal Opportunity Employer.

Dir., Legal & Business Affairs

Company: Platform Science

Location: USA

Posted Dec 17, 2024

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value thoughtful actions, empathy, resiliency, and creativity. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurances, AD&D and life insurance, 401k plan, paid vacation, sick leave, holidays, and six weeks of paid parental leave. The estimated base salary for this role is between $161,086 and $240,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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