Technical Support Jobs in USA

423,197 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Data Analyst

Company: QuinStreet

Location: USA

Posted Dec 16, 2024

This role involves becoming an expert in digital marketing campaign optimization, analyzing data, managing investigations, and communicating insights to improve business. Requirements include 3+ years of analytical experience, strong analytical skills, and experience with SQL, R/Python, Tableau, and automation in enterprise settings. The expected salary range is $80000-$130000 annually, with potential for performance bonuses, commission, and equity.

Business Development Manager

Company: LI.FI

Location: USA

Posted Dec 16, 2024

LIFI is simplifying multichain DeFi for traditional financial institutions, fintechs, and service providers by offering a unified API to access all onchain liquidity across major blockchains for best price, samechain, and crosschain swaps. They are looking for a passionate Business Development Manager to build a B2B sales pipeline and drive top-level volume and revenue growth. The role requires being located in the US, preferably East Coast, and having at least 35 years of relevant BD/sales experience in the crypto/DeFi related businesses.

NAM Analytics Technical Sales Specialist

Company: Confluence

Location: USA

Posted Dec 16, 2024

Confluence is a global company in the financial services industry seeking a Technical Sales professional with 7+ years of experience in performance attribution and risk segments. The role involves working with clients to implement SaaS-based data and analytics solutions. The company offers generous benefit packages, flexible working options, and a salary range of $135,000 to $145,000 annually.

iOS Engineer

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building inclusive, transparent, and frictionless financial products. The company values diversity, innovation, and winning together. They are looking for an iOS Engineer to improve the experience of their expanding mobile customer base.

Security Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 16, 2024

The Security Operations team at Gusto is seeking an experienced Security Analyst to join them in advancing their security operations and vulnerability management initiatives. The role involves driving the Vulnerability Management Program, collaborating with multiple areas of the company, and performing real-time monitoring, incident response, and post-incident analysis. The ideal candidate should have experience with security tools, cloud environments, and a proactive approach to incident response.

Customer Support Specialist

Company: Heartflowinc

Location: USA

Posted Dec 16, 2024

HeartFlow Inc is a medical technology company advancing the diagnosis and management of coronary artery disease, the leading cause of death worldwide. They offer the HeartFlow FFRCT Analysis product, a noninvasive cardiac test supported by the ACCAHA Chest Pain Guidelines, which provides a color-coded 3D model of a patient's coronary arteries. HeartFlow is a VC-backed company with international recognition, cleared for use in multiple countries, and serving over 350,000 patients worldwide. The Customer Support Specialist role is a full-time position responsible for delivering world-class customer service for HeartFlow's web-based medical software products.

Member of Technical Staff - Dataset Engineering

Company: Runway

Location: USA

Posted Dec 16, 2024

The role of a Dataset Engineer at Runway is to curate, build, and optimize datasets for model training. The ideal candidate should have strong machine learning skills, extensive experience with large-scale datasets, and an understanding of creativity tools. The role involves developing and maintaining large-scale multimodal datasets, optimizing models for data preprocessing tasks, and working with a world-class research team to push the boundaries of content creation.

Lead Product Manager - Enterprise Architecture

Company: mParticle

Location: USA

Posted Dec 16, 2024

mParticle is seeking a Lead Product Manager to enhance the Enterprise Architecture capabilities of the mParticle platform. The ideal candidate should have experience as a Data Engineer or Architect and be excited to work at the intersection of product management and data engineering. The role involves owning the roadmap of mParticle enterprise architecture capabilities, collaborating with product owners, defining product metrics and KPIs, leading strategic planning and roadmap development, and working closely with customer-facing teams to gather feedback and iterate on product offerings.

Partner Development Manager

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a company that empowers workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building and delivering more inclusive, transparent, and frictionless financial products. The Partner Development Manager role at Branch involves partner recruitment, onboarding, training, and enablement, as well as sales and business development support. The company offers a remote-first work environment, competitive benefits, and a collaborative culture.

Staff Customer Success Manager

Company: Runway

Location: USA

Posted Dec 16, 2024

The role of a Staff Customer Success Expert at Runway involves serving as the primary point of contact for customer portfolio management, collaborating with cross-functional teams to ensure optimal customer experience, and fostering long-term partnerships. The ideal candidate should have an agile and dynamic mentality, be comfortable with change, and willing to go above and beyond to ensure a job is done optimally.

Learning Designer

Company: PresenceLearning

Location: USA

Posted Dec 16, 2024

Presence is a leading teletherapy provider offering award-winning technology to connect speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools and organizations. They are a remote-first workforce with a focus on schedule coordination, schedule coordination, and schedule coordination. The role of the Learning Designer is to collaborate with SMEs, use instructional design principles, and ensure content meets quality standards. They will also support live events, manage the LMS, assess learning experiences, and collaborate with other departments.

Technical Support Associate - HVAC/R

Company: Budderfly

Location: USA

Posted Dec 16, 2024

Budderfly is a fast-growing private equity-backed energy management outsourcing company committed to reducing global carbon emissions for small to medium-sized enterprises. They are seeking a Technical Support Associate for their HVACR role, requiring customer focus, technical troubleshooting skills, and experience with HVAC, refrigeration, and electrical systems. The company offers career advancement, competitive pay, and a full benefits package. They are committed to equal employment opportunities and welcome applicants with disabilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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