Technical Support Jobs in USA

423,197 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Film & Television Onboarding Specialist

Company: Wrapbook

Location: USA

Posted Dec 16, 2024

Wrapbook is a smart and intuitive platform that simplifies production, payroll, and accounting processes. It offers a unified platform for managing teams, projects, and expenses. The company is trusted by top production companies and has raised $130M. They are hiring a Film and TV Onboarding Specialist to ensure a smooth transition for new clients.

Staff Infrastructure Engineer

Company: Northbeam

Location: USA

Posted Dec 16, 2024

Northbeam is a rapidly growing e-commerce marketing intelligence platform company that is looking for an experienced engineer to join their team. The company values growth mindset, customer focus, ownership mentality, radical candor, and empathic disposition. They offer equity package, generous base salary, healthcare benefits, travel to meet with the team, flexible PTO policy, and 12 company-paid holidays.

Manager, Business Intelligence

Company: Jungle Scout

Location: USA

Posted Dec 16, 2024

Jungle Scout is seeking a Manager Business Intelligence to lead data infrastructure, analytics, and reporting for their growing team. The role involves designing and implementing data models, optimizing ETL processes, managing data pipelines, and developing Power BI dashboards. The successful candidate will also build and maintain churn and retention models, conduct exploratory data analysis, and collaborate with various teams. The company offers a remote-first culture, competitive compensation, and comprehensive benefits.

Creative Director / Lead Designer

Company: Nift

Location: USA

Posted Dec 16, 2024

Nift is a company that helps businesses and brands create positive user experiences and unlock new revenue streams by delivering customized thank-you gifts to their customers. They are seeking a Creative Director to lead their design efforts and help scale their platform to become one of the largest sources for new customer acquisition worldwide.

SMB Sales Executive

Company: Triptease

Location: USA

Posted Dec 16, 2024

Triptease is a disruptive force in the tech space for online travel, aiming to help hotels stand up to Online Travel Agents. They are uniquely positioned to help hoteliers with a world-class dataset and new digital marketing tools. The company has offices in London, NYC, Barcelona, and Singapore, driving over £1bn in revenue for hoteliers worldwide. They are seeking a proven team-oriented SMB Account Executive to expand their NORAM presence.

Licensed Therapist - 100% Remote (LMFT LCSW LPC LMHC)

Company: Mindoula Health

Location: USA

Posted Dec 16, 2024

Mindoula is hiring therapists to work remotely in their Substance Use Disorder Program, offering career opportunities, license and credential support, and competitive compensation. The role involves assessing and implementing individualized care strategies, collaborating with members and healthcare providers, and utilizing evidence-based practices.

Head of Brand Marketing

Company: Rula

Location: USA

Posted Dec 16, 2024

The text expresses a strong commitment to mental health, with a focus on creating a world where mental health is embraced and no longer stigmatized. The role of a Marketing Leader is to own and elevate Rula's brand marketing efforts, driving brand awareness and impact during rapid growth. The ideal candidate should have experience in brand marketing, leadership, and a proven track record of developing compelling brand stories that deliver measurable business impact.

Sr. Content Writer I - GTM Content

Company: Smartsheet

Location: USA

Posted Dec 16, 2024

Smartsheet is looking for a Senior Content Writer to join their Content Strategy Team. The ideal candidate is a storyteller and strategic thinker who can balance creativity with business objectives. The position involves producing high-quality engaging materials that drive brand awareness, lead generation, and customer engagement. The candidate will work closely with the design team and collaborate across functions to deliver compelling content to the right audience at the right time.

Staff Data Engineer

Company: A Place for Mom

Location: USA

Posted Dec 16, 2024

A Place for Mom is a leading online resource for senior care, connecting families with expert advisors for personalized solutions. Established in 2000, the company fosters diversity, equity, and inclusion, and is committed to enabling caregivers to make the best senior care decisions. The company offers a range of services including home care, independent living, memory care, assisted living, and more. As a Staff Data Engineer, you will play a pivotal role in building and optimizing the data infrastructure to enable robust data-driven decision making across the organization.

Director, Product Design

Company: Embroker

Location: USA

Posted Dec 16, 2024

Embroker is a company that offers industry-tailored commercial insurance with a technology-first and customer-centric approach. They have raised over $150M in funding and offer a remote position in Alberta, British Columbia, Ontario, or Canada with a base salary of $170K, $230K USD, $180K CAD, or $250K CAD. The role involves setting the UX vision and strategy, attracting and developing top-tier design talent, and communicating the value of great user and customer experiences to sales and profits. The required qualifications include 10 years in UX design and leading UX teams, a BA or higher in a design-related field, and experience in people leadership. The company values pack first, be all-in, and create magic. They offer comprehensive benefits to US and Canadian employees.

People Operations Manager

Company: NationBuilder

Location: USA

Posted Dec 16, 2024

NationBuilder is seeking a People Operations Manager to lead HR operations, collaborate with outside partners, and manage HRIS and payroll. The role requires strong analytical skills, communication, and experience in HRIS administration and employee benefits. NationBuilder is an equal opportunity employer.

Senior Product Manger - MetaMask (Portfolio + Mobile)

Company: ConsenSys

Location: USA

Posted Dec 16, 2024

Consensys is a leading blockchain and web3 software company that has been at the forefront of innovation in the web3 ecosystem. They offer a suite of products including MetaMask, Infura, Linea Diligence, and Phosphor, which have become trusted collaborators for users, creators, and developers. The company aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. They are currently looking for a product manager to work on scaling platforms to onboard one billion participants and 5 million developers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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