Technical Support Jobs in USA

423,209 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Marketing Manager

Company: Enable

Location: USA

Posted Dec 13, 2024

Enable is a fast-growing company revolutionizing the rebate management landscape. They offer innovative solutions to empower businesses to optimize supplier relationships. The company values diversity, inclusion, and equal opportunity. They provide comprehensive benefits and perks to their employees.

Senior Business Analyst

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 13, 2024

The Senior Business Analyst role at WatchGuard offers a flexible work philosophy, a global workforce, and a supportive environment for senior level executives. The role involves data analysis, report automation, and process improvement, with a focus on WatchGuard's Point of Sale data. The individual will work with various departments and have ownership of project requirements and timelines. The role requires strong analysis skills, attention to detail, and the ability to interact positively with all levels of the company.

Strategist - Audience Selection

Company: General Motors

Location: USA

Posted Dec 13, 2024

The Marketing Applied Sciences MAS team is responsible for developing audience-driven solutions to help GM Organizations achieve their business goals. The individual will work as a member of a multidisciplinary team to drive solution design, development, and deployment of audience models in support of marketing efforts. The role requires strong technical and communication skills, as well as the ability to work with cross-functional stakeholders and manage relationships with internal and external clients.

Staff Field Operations Manager

Company: 6Sense

Location: USA

Posted Dec 13, 2024

6sense is seeking a Staff Field Sales Operations Lead to work with North American Enterprise and Strategic Sales teams. The role involves continuous analysis of results, making business recommendations, and acting as a trusted business partner to Sales leaders. The position requires 58+ years of experience in Sales Operations teams directly supporting Sales leadership.

Senior Onboarding Enablement Specialist

Company: Restaurant365

Location: USA

Posted Dec 13, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and backoffice operations. The company values empowering team members and aims for continuous improvement. The role of a Sales Enablement Specialist involves managing onboarding programs, facilitating virtual sessions, developing eLearning content, and measuring onboarding output. The position offers a salary range of $110,000 - $125,000 with comprehensive benefits and a positive work environment.

Production Assistant

Company: Kibeam, Inc.

Location: USA

Posted Dec 13, 2024

Kibeam is an edtech startup developing a novel AI-enabled hands-on technology to tackle the global literacy crisis. They are seeking a Production Assistant to support their content team, with responsibilities including design support, data management, documentation, communication, and project coordination. The role is part-time with a flexible schedule. Kibeam values resilience, innovation, support, and empowerment.

Data Insights Manager

Company: Pacvue

Location: USA

Posted Dec 13, 2024

Pacvue is a leading software suite for eCommerce advertising sales and intelligence. They help brands grow on popular marketplaces and work with sellers and agencies to compete in online retail. The company's mission is to empower teams to win in the future of eCommerce by building first-to-market technology, solving complex problems, and bringing expertise, collaboration, and innovation to their work.

SAS Data Analyst II

Company: Celerion

Location: USA

Posted Dec 13, 2024

Celerion is a company committed to swift and exceptional clinical research through translational medicine. They are seeking a full-time SAS Data Analyst II to join their Data Management and Biometrics team and provide SAS statistical support for analysis and reporting of clinical data in early-stage clinical research studies. The position requires a Bachelor's degree in Statistics, Mathematical Science, or Computer Science with 3+ years of SAS programming experience or an advanced degree with 1+ years of SAS programming experience in a related industry. The company values integrity, trust, teamwork, and respect, and is an equal opportunity employer.

Head of Engineering

Company: Outschool

Location: USA

Posted Dec 13, 2024

Outschool is a company that aims to inspire kids to love learning by reimagining the traditional educational system. They offer flexible and engaging learning experiences as a supplement and alternative to traditional education. The company has made significant strides since launching its marketplace of live online classes in 2017, finding initial success with secular homeschoolers and then expanding to enrichment learning to meet the needs of a wider audience. They have grown their business 16x since 2019 and have evolved their platform to power academic learning, incorporated AI, and have begun to grow their international community. They have served over 1M passionate learners with more than $100M in annual bookings. The company has been named Fast Company's most innovative EdTech company in the world and one of the top ten best startups for women from Elpha. They have also been one of BuiltIn's Best Remote Places to Work for the last two years and has appeared on Y Combinators Top Companies list for the last three years. They are seeking an exceptional engineering leader to drive technical innovation and transformation with a special focus on AIML-driven personalization and recommendations for their marketplace.

Accounting Associate

Company: Strapi

Location: USA

Posted Dec 13, 2024

Strapi is a globally distributed team of over 60 creative and productive individuals, offering a fully remote, inclusive, and diverse environment. They are seeking an Accounting Associate to support financial close, maintain General Ledgers, prepare financial reconciliations, and consolidate financial statements. The role requires strong knowledge of transfer pricing and managing tax compliance processes. The candidate should have a Bachelor's Degree in Accounting, US GAAP experience, and proficiency in Excel, QuickBooks, and Google Sheets.

Product Marketing Manager

Company: COMPLY

Location: USA

Posted Dec 13, 2024

COMPLY is a high-growth organization offering comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a Product Marketing Manager to conduct research, analysis, and positioning for their compliance solutions. The role involves market research, expansion and adoption, and product launches. The compensation range is $110,000 - $120,000 per year.

Customer Onboarding Project Manager

Company: Cyderes

Location: USA

Posted Dec 13, 2024

The text describes a job posting for a Project Manager at Cyderes Cyber Defense and Response. The role involves managing day-to-day onboarding of new accounts, ensuring project timelines are met, and coordinating with internal and external teams. The company values experience, communication skills, and a willingness to take corrective actions. They are an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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