Technical Support Jobs in USA

423,209 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer - Frontend, Site Discovery

Company: Webflow

Location: USA

Posted Dec 14, 2024

Webflow is seeking a Senior Frontend Engineer to build next-generation tooling for customers, enabling them to make their sites discoverable to users via modern search engines. The role offers a competitive cash compensation package, remote work opportunities, and a focus on employee growth and wellness. Candidates should have 5+ years of experience as a FEUI engineer and be proficient in advanced React and CSS patterns.

Director - Revenue Enablement

Company: Degreed

Location: USA

Posted Dec 14, 2024

The Director of Revenue Enablement role at Degreed involves leading efforts to execute a field enablement strategy, working closely with global Sales, Product, and Product Marketing teams. The role requires designing, developing, and delivering training content and programs, as well as partnering with GTM leadership to prioritize needs and plan related content. The Director will also manage programs for new hire bootcamp, ongoing education, and sales-specific product education. They will collaborate with revenue leadership to identify knowledge and skills gaps, and design virtual live training on sales topics. The role also involves scaling the Sales new hire onboarding program, designing and delivering a measurement framework for Enablement programs, and partnering with revenue operations to source and implement technologies that drive productivity. The Director will plan and execute on events to improve revenue organization productivity.

Sales Director - Growth (eCommerce, Retail, & CPG)

Company: StackAdapt

Location: USA

Posted Dec 14, 2024

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a dynamic Sales Director to lead a team and drive expansion across key verticals and industries. The role offers a competitive salary, 401K matching, and various benefits. StackAdapt is a diverse and inclusive team with a supportive workplace and high-performing campaigns.

Staff Software Engineer - Ruby Infrastructure

Company: Gusto, Inc.

Location: USA

Posted Dec 14, 2024

The role of a Staff Engineer on the Product Infrastructure RubyRails team involves working on developer productivity improvements at the core of the language and framework Gusto uses for its main applications. The team, with a charter focused on Developer Productivity, seeks to improve it through their work on tools, systems, and organizational processes. The ideal candidate has 6+ years of experience with software development and architecture using RubyRails, experience in building tooling, and great communication skills.

Onboarding Manager

Company: Mercury

Location: USA

Posted Dec 14, 2024

Mercury is a financial technology company that is expanding its team to support its growth. The company is looking for an Onboarding Manager to join their team and help manage a team of specialists, create efficient processes, and ensure the team is supported to tackle day-to-day challenges. The role requires leadership experience, the ability to work autonomously, and a strong ownership mindset. The total rewards package includes base salary, equity, stock options, and benefits.

Financial Analyst I (FP&A)

Company: Restaurant365

Location: USA

Posted Dec 14, 2024

Restaurant365 is a SaaS company looking for a Financial Analyst to join their Financial Planning and Analysis team. The role requires strong critical thinking, analytical skills, and the ability to work independently and as part of a team. The ideal candidate will be a self-starter, take initiative, and excel at handling ambiguity. The position offers a salary range of $66,560 - $81,000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Sales Development Representative

Company: Hostaway

Location: USA

Posted Dec 14, 2024

Hostaway is seeking a Sales Development Representative to join their team and drive growth in the North American market. The role involves researching and identifying potential clients, conducting outbound prospecting activities, engaging with prospects, collaborating with the sales team, and maintaining CRM records. The company offers competitive compensation, remote work, equity, professional growth, annual paid leave, and a dynamic team culture.

Software Team Manager

Company: Nextech

Location: USA

Posted Dec 14, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an equal opportunity employer with a commitment to diversity, seeking talented individuals in software engineering, finance, accounting, customer support, and business development. The Software Team Manager is responsible for guiding software development teams, managing projects, and ensuring high product quality.

Human Resources Manager

Company: LearnLux

Location: USA

Posted Dec 14, 2024

This is a job description for a Human Resource Manager role at LearnLux, a remote-first company focused on workplace financial wellbeing. The role involves owning key aspects of people operations, talent acquisition, employee engagement, and HR strategy. The ideal candidate should have 4+ years of experience in talent acquisition or HR, with experience managing HR processes and knowledge of HR best practices, compliance, and diversity & inclusion strategies. The company offers medical, dental, and vision insurance, 401k, mental wellbeing support, financial wellbeing through LearnLux, equity for full-time employees, paid vacation and sick leave, paid sabbatical, a supportive inclusive team culture, and opportunities for continuous learning and growth. The company is committed to fostering an environment that embraces diversity and inclusion.

Product Manager - Passage

Company: 1Password

Location: USA

Posted Dec 14, 2024

1Password is seeking a customer-obsessed product manager to lead the development and execution of features related to authentication, user management, and developer experience. The ideal candidate should have experience in product management, particularly in authentication, identity, or developer tools, and a strong understanding of modern tech stacks and developer preferences. The role offers a competitive salary, benefits, and the opportunity to work in a dynamic, collaborative environment.

Chief of Staff

Company: LearnLux

Location: USA

Posted Dec 14, 2024

The role of Chief of Staff at LearnLux involves driving organizational alignment, optimizing internal operations, and supporting strategic initiatives. The individual will work closely with the CEO and COO, develop and implement organizational best practices, lead key meetings and events, and manage high-impact projects. The role is essential for ensuring LearnLux operates at its highest potential.

Solutions Engineer Operations Manager

Company: Grafana Labs

Location: USA

Posted Dec 14, 2024

The text describes a job opening for a Manager of Sales Operations at Grafana, a GTM organization. The role involves partnering with the Solutions Engineering team, driving planning and operational capabilities, and running special GTM projects. The candidate should have experience in strategy and operations consulting, enterprise sales, and data visualization. They should also have experience working remotely with an international team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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