Technical Support Jobs in USA

423,457 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Security Engineer

Company: Perforce

Location: USA

Posted Dec 03, 2024

Perforce is a company that values collaboration, creativity, and security. They are looking for a Sr Product Security Engineer to join their team and ensure the security of their products throughout their lifecycle.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

National Channel Account Manager

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 03, 2024

The National Channel Account Manager is responsible for building and maintaining a business plan to generate revenue through CDW. The role involves pipeline creation, training, and forecasting, as well as keeping up-to-date knowledge of the industry and competitive posture of the company.

Business Development Intern

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

The Business Development Intern role at DEFCON AI is designed to drive growth and support strategic business plans. The intern will provide direct support to the Business Development Team, engage with prospective clients, and develop new leads. The role involves market research, strategy development, and collaboration with the engineering and Analytics teams.

Director of Product

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

Hunted Labs is seeking a Director of Product Management to drive the vision strategy and execution for a category-defining AI-powered software supply chain security platform. The role requires an entrepreneurial mindset, strong technical expertise, and a proven ability to lead teams in fast-paced startup environments.

Senior Payroll Analyst

Company: Grafana Labs

Location: USA

Posted Dec 03, 2024

Grafana Labs is looking for a Senior Payroll Analyst to join their Finance team. The role involves overseeing multistate payroll functions, preparing payroll data, and working closely with other teams. The company offers a competitive compensation range and benefits.

Associate Manager - Offline Marketing

Company: Ro

Location: USA

Posted Dec 03, 2024

Ro is a direct-to-patient healthcare company that aims to help patients achieve their health goals through a convenient end-to-end healthcare experience. The company has been recognized for its patient-centric approach and has received several awards and recognitions.

Manager - Revenue Accounting

Company: GitLab

Location: USA

Posted Dec 03, 2024

The job posting is for a Revenue Accounting Manager position at GitLab. The role involves reviewing and approving accounting for customer contracts, working closely with legal and sales teams, and managing a team. The company offers a range of benefits, including flexible work hours, paid time off, and equity compensation.

Major Case Unit Manager

Company: Reserv

Location: USA

Posted Dec 03, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Major Case Unit Manager to manage a team of high-performing claims professionals handling complex and high-exposure claims.

Deal Ops Specialist

Company: OpenX

Location: USA

Posted Dec 03, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals and campaigns, as well as providing expertise on programmatic formats and data analysis.

Sr Manager - Product Design

Company: Upwork

Location: USA

Posted Dec 03, 2024

Upwork is seeking a Senior Manager Product Design to join their team. The role involves leading a team of designers, developing and refining the platform, and shaping UX strategy to meet customer needs and business goals.

Customer Success Manager

Company: Mattermost

Location: USA

Posted Dec 03, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Customer Success Manager to help customers drive maximum value from their investment. The role involves building relationships with customers, understanding their organizational structure, and identifying areas for strategic partnership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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