Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Technical Product Manager

Company: NABIS

Location: USA

Posted Dec 10, 2025

Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.

Senior Business Systems Analyst - GTM

Company: Webflow

Location: USA

Posted Dec 10, 2025

Webflow is seeking a Business Systems Analyst GTM with experience in SaaS tools and processes. The role involves system customization, automation, and collaboration with stakeholders. The company emphasizes open culture, creativity, and equity, offering competitive compensation and benefits.

Engineering Lead

Company: HubSpot

Location: USA

Posted Dec 10, 2025

The text describes HubSpot's Flywheel Product Line and Demand Management team, emphasizing their mission to transform HubSpot's operations into an AI-driven system. It outlines a role requiring expertise in data science, machine learning, and cross-functional collaboration, highlighting opportunities to work on innovative technologies and impact business growth. The posting also details competitive compensation, benefits, and a focus on diversity and inclusion.

Fractional Product Marketing Manager

Company: CareMessage

Location: USA

Posted Dec 10, 2025

This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.

Product Manager - Events, Webhooks, & Remote Functions

Company: Stripe

Location: USA

Posted Dec 10, 2025

Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.

Onboarding Specialist

Company: PLACE Corporate Careers

Location: USA

Posted Dec 10, 2025

Transactly is expanding their Account Management Team with an Onboarding Specialist role, emphasizing exceptional service, white-glove experiences, and collaboration across teams to ensure client success. The position requires 2+ years of client-facing experience, strong communication skills, and a service-first mindset, with competitive compensation and professional growth opportunities.

AI Engineer

Company: Elicit

Location: USA

Posted Dec 10, 2025

Elicit is an AI research assistant promoting good reasoning. They're hiring AI engineers for backend ML work with competitive benefits and a collaborative environment.

Senior Product Marketing Manager - Growth

Company: Dropbox

Location: USA

Posted Dec 10, 2025

This job description outlines a Senior Product Marketing Manager role focused on growth strategies, customer insights, onboarding lifecycle, experimentation, monetization, and cross-functional collaboration. It details responsibilities and requirements for a B2B SaaS product marketing position with specific compensation ranges.

Tax Analyst

Company: Column Tax

Location: USA

Posted Dec 10, 2025

Column Tax seeks a Tax Analyst to enhance tax software accuracy and expand coverage. The role involves coding tax logic, ensuring compliance, and collaborating with teams. Benefits include remote work, competitive perks, and a focus on transparency and innovation.

Sales Engineer

Company: Pipe17

Location: USA

Posted Dec 10, 2025

This job description highlights a Sales Engineer role focused on driving complex deals to success through technical problem-solving, customer-facing presentations, and strategic collaboration with Account Executives. The position emphasizes influencing technical decision-makers, navigating complex organizations, and delivering solutions that align with enterprise commerce ecosystems.

Staff Platform Manager - Suspensions, Appeals & Enforcements

Company: Airbnb

Location: USA

Posted Dec 10, 2025

Airbnb's Payments Risk and Compliance role focuses on enhancing post-payment experiences, ensuring safety, and reducing fraud while balancing customer satisfaction and operational efficiency.

Product Manager - New Guest Experience

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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