Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Test Analyst

Company: PTP

Location: USA

Posted Dec 07, 2025

The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.

Senior Product Designer

Company: Reka

Location: USA

Posted Dec 07, 2025

The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.

Google Cloud Solution Architect

Company: PTP

Location: USA

Posted Dec 07, 2025

PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.

Developer Marketing Lead

Company: ElevenLabs

Location: USA

Posted Dec 07, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Sr Support Engineer

Company: n8n

Location: USA

Posted Dec 07, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.

Product Manager – AI Solutions

Company: Unified

Location: USA

Posted Dec 07, 2025

The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.

(Inside Sales) Licensing Manager

Company: ASCAP

Location: USA

Posted Dec 07, 2025

ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.

Engineering Lead

Company: NABIS

Location: USA

Posted Dec 07, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry. The company is seeking an Engineering Lead to guide the technical direction and growth of their V2 Platform.

Staff Software Engineer - Online Database Infrastructure - Ingestion

Company: Airbnb

Location: USA

Posted Dec 07, 2025

This job description outlines the role of the Ingestion team at Airbnb, focusing on building and operating data ingestion systems for offline processing. It details responsibilities, required expertise, and company commitment to inclusion, presenting a professional and technical overview of the position.

Sports Trader

Company: Betr

Location: USA

Posted Dec 07, 2025

Betr is a fast-growing sports gaming company founded in 2022 by Joey Levy and Jake Paul. The company offers a unique single-app experience with a simplified user interface, catering to casual sports fans and gamers. Betr has quickly gained hundreds of thousands of paying users and has already facilitated $250M in winnings. The company is backed by top-tier investors and is looking to expand its product offerings and market presence.

Global Tax Manager

Company: DevRev

Location: USA

Posted Dec 07, 2025

The text describes a Global Tax Manager role requiring expertise in US and international taxation, compliance, transfer pricing, and strategic planning. It outlines responsibilities across multiple jurisdictions and collaboration with legal, finance, and advisory teams. Qualifications emphasize CPA credentials, experience with US GAAP, and familiarity with tax regulations and transfer pricing principles.

AI Engagement & Communications Senior Manager

Company: generalmotors

Location: USA

Posted Dec 07, 2025

The AI Engagement & Communications Manager role involves developing and executing an enterprise-wide channel strategy to promote AI adoption and engagement. Key responsibilities include managing an internal microsite, curating AI-related content, educating employees, collaborating cross-functionally, and measuring success metrics. The ideal candidate should have 5+ years of experience in corporate communications, a strong understanding of AI technologies, and excellent writing and storytelling skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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