Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Clinical Implementation Project Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service's Electronic Health Records Modernization program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, and the ability to ensure contract deliverables and timelines are well organized and running smoothly.

EMEA Mainframe Business Specialist - Broadcom

Company: Arrow Electronics, Inc.

Location: USA

Posted Sep 23, 2024

The job description is for a Mainframe Business Specialist at Arrow, a leading innovator in the technology sector. The role involves providing subject-matter expertise, thought leadership, and solution technical specialization to position Broadcom competitively in the market. The job requires a strong understanding of mainframe technology, customer needs, and industry trends, as well as excellent communication and leadership skills.

Senior Strategist, Social Media

Company: Paxful

Location: USA

Posted Sep 23, 2024

Paxful is looking for an experienced social media professional to lead their global social channels. The ideal candidate will have a strong background in social media strategy, project management, and analytics. The role requires developing and executing a comprehensive social media strategy, leveraging data and insights to drive growth and engagement, and collaborating with internal stakeholders to achieve business goals.

Contract Security Officer – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a Contract Security and Compliance Officer to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program.

Quality Assurance Analyst Senior - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an IT Quality Analyst Senior position at GDIT, a global technology and professional services company. The job involves supporting the Quality Assurance team for a contract program, implementing a Quality Assurance program, and providing QA support to federal leadership and project managers.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls International

Location: USA

Posted Sep 23, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including medical, dental, and prescription coverage, and provides opportunities for advancement and training.

Senior Customer Success & Solutions Specialist

Company: SplitMetrics

Location: USA

Posted Sep 23, 2024

SplitMetrics is a remote-first team of experts building the future of mobile marketing. They are seeking a highly experienced Senior Customer Success and Solutions Specialist to hit the ground running for their expansion in the AMR. The role focuses on customer success and solutions engineering for customers, and also plays a vital part in the sales process for new clients.

Pharmacy Tech - Customer Service

Company: NTT DATA

Location: USA

Posted Sep 23, 2024

The job posting is for a Pharmacy Technician I Customer Service Representative position at NTT Data Services. The role involves taking incoming calls, providing professional phone assistance, and maintaining accurate documentation. The position requires a minimum of 1 year experience in a customer service position and a verifiable High School diploma or GED.

Governance Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a Governance Manager to support the IHS EHR modernization program.

Campus Ambassador

Company: Sanford Health

Location: USA

Posted Sep 23, 2024

Sanford Health is looking for a campus ambassador to promote their mission and values on a college campus. The position involves recruitment and brand awareness efforts, and provides flexibility and freedom to attempt various event planning and marketing ideas.

Epic Resolute HB Claims Application Analyst Senior

Company: SSM Health

Location: USA

Posted Sep 23, 2024

SSM Health is seeking a technically skilled team member with strong Epic Environment build experience to join their Epic Billing and Claims Support Team. The ideal candidate will have a passion for researching and implementing healthcare revenue cycle solutions and will work remotely.

Customer Success - Business Consultant

Company: EverQuote

Location: USA

Posted Sep 23, 2024

The job posting is for a Business Consultant at EverQuote, responsible for driving campaign performance, managing a book of business, and providing strategic consulting to agents. The role requires strong communication skills, experience in sales and strategic account management, and ability to analyze performance data.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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