Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of People Operations

Company: Apollo

Location: USA

Posted Sep 23, 2024

Apollo is seeking a Head of People Operations and Total Rewards to lead the team responsible for delivering an outstanding employee experience. The ideal candidate has a passion for simplifying complex processes, building with the end in mind, and creating an insanely great workplace culture.

Principal Software Engineer

Company: Smartsheet

Location: USA

Posted Sep 23, 2024

Smartsheet is a tech company that empowers teams to manage projects and build new solutions using simple tools. The company is looking for a Principal Software Engineer to drive large-scale architectural initiatives and enable data models and databases for its next-generation content management platform.

Data Science Manager - Growth, Acquisition and User Lifecycle

Company: Pinterest

Location: USA

Posted Sep 23, 2024

The job posting is looking for a data scientist to lead a team and work with product and engineering partners to improve the new user experience and reduce user churn. The ideal candidate has a strong business sense, excellent communication skills, and experience in managing teams and working in a technology company.

Marketing Manager - Customer Demand Automation

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is seeking a Marketing Manager to drive automation programs that enhance customer experiences, streamline sales processes, and generate demand for HubSpot's products. The role requires a highly data-driven individual with strong writing and communication skills, experience in email marketing and marketing automation, and ability to reinvent and not just execute on status quo.

Data Engineer - Marketing Data Platform

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is seeking Data Engineers to join their Data Engineering practice, focusing on building a solid data foundation to enable the company's success. The role involves developing and automating large-scale data processing systems, building scalable data pipelines, and improving data quality.

Senior People Business Partner

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is looking for an exceptional individual to join their People team in North America to support senior leaders. The role involves providing strategic business partnership and coaching to senior leaders, identifying gaps and deploying impactful people strategies, and utilizing people trends and data to develop and manage global projects.

Staff Cloud Security Engineer

Company: Lattice

Location: USA

Posted Sep 23, 2024

Lattice is looking for a software engineer with 8+ years of experience in cloud infrastructure development, security concepts, and principles. The role involves working on complex challenges, collaborating with designers and product managers, and mentoring junior engineers. The company offers a competitive salary, benefits, and a remote work option.

Staff Data Engineer

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is hiring data engineers to work on various teams, including Communication and Connectivity, Users Listings and Marketplace Data and AI, and BizTech. The role involves designing and building scalable data systems, collaborating with cross-functional teams, and ensuring data quality and reliability.

Payroll Administrator I

Company: Pinterest

Location: USA

Posted Sep 23, 2024

The job posting is looking for a Payroll Administrator to process payroll for 3000+ employees. The role requires a detail-oriented team player with good communication skills and experience in accounting, business, finance, or human resources.

Senior Director of Engineering

Company: Lattice

Location: USA

Posted Sep 23, 2024

The job posting is for an engineering leader to lead and grow multiple engineering teams at Lattice. The role requires experience in managing software teams, growing and managing multiteam organizations, and developing engineering culture. The company offers a competitive salary, benefits, and a unique opportunity to develop the engineering culture to support the next several years of Lattice's growth.

Integreation Engineer - Launch Team

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Launch Integration Engineer to provide technical consultation to users and help them implement Stripe products successfully.

Senior Campaign Manager - Demand Gen

Company: Venafi

Location: USA

Posted Sep 23, 2024

Venafi is seeking a Senior Campaign Manager to support their growth initiatives. The ideal candidate is an eager, open-minded, and high-energy individual who can roll up their sleeves to get things done. The role involves leading strategic planning and digital customer journey execution of integrated marketing campaigns to reach a defined target audience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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