Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

CS Producer

Company: Brilliant

Location: USA

Posted Dec 04, 2025

Brilliant is a company focused on creating interactive, adaptive, and fun learning experiences to develop problem-solving skills. They prioritize building a healthy business with a strong emphasis on innovation, collaboration, and impactful education. The job posting highlights opportunities for CS producers to design engaging learning games, with competitive compensation and benefits including health care, flexible PTO, and home office support. The company values adventure, excellence, and transparency while fostering a culture of creativity and continuous improvement.

Senior Security Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 03, 2025

Green Dot is seeking a Senior Security Engineer with expertise in assessing security architecture and conducting assessments across on-premises and Azure cloud environments. The role involves collaborating with cross-functional teams, integrating security controls into CI/CD pipelines, and aligning with enterprise security standards. The position offers a competitive salary range of $104,900 to $157,300 annually and emphasizes a remote work model with a focus on innovation and talent attraction.

Field Alliance Manager - Strategic Partnerships

Company: ExtraHop

Location: USA

Posted Dec 03, 2025

This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.

Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 04, 2025

Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

Cyber Operations Manager

Company: Optiv

Location: USA

Posted Dec 04, 2025

The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The role involves leading a 24x7 team, working closely with customers, enforcing policies, driving continuous improvement, managing staffing, developing staff, and overseeing threat intelligence reports. The position requires 12+ years of IT and Information Security experience, 5+ years leading technical Threat Detection and Response teams, and deep understanding of SIEM, EDR, regulatory compliance, and security laws.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Territory Manager

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 04, 2025

This job description outlines roles in managing territories, fostering agency partnerships, and achieving growth targets through strategic collaboration and operational excellence.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

iOS Software Engineer - Listing Clients

Company: Airbnb

Location: USA

Posted Dec 04, 2025

Airbnb's core business is hosting, which involves improving the host experience, launching new product verticals, and inspiring people to live richer lives by hosting on Airbnb. The company supports hosts who offer individual homes, experiences, service multiple homes, and hotels on the platform. The iOS engineer role focuses on building a delightful user experience for hosts throughout their journey, collaborating with various teams to design and deliver high-quality products on iOS.

Sr. QA Automation Engineer - Pro

Company: Kraken

Location: USA

Posted Dec 03, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption and financial freedom. They offer various products and services, and are committed to security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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