Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

AI Principal Engineer

Company: Improvado

Location: USA

Posted Nov 30, 2025

Improva is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to help optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company is a rapidly scaling Series A startup that partners with globally recognized brands. They are looking for a hands-on AI Principal Engineer to help build the future of AI at Improvado, with a focus on defining product vision, building systems, and guiding a small team of AI engineers.

Support Operations Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.

E-Commerce UI/UX Designer

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with leading brands, startups, and agencies globally. They are seeking an experienced UI/UX Designer to create website and landing page designs for top ecommerce brands. The role involves managing the design process, collaborating with cross-functional teams, and presenting designs to clients and stakeholders.

Software Engineering Manager - Ads Reporting

Company: Reddit

Location: USA

Posted Nov 30, 2025

The Ads Reporting team at Reddit focuses on innovation and growth, managing two workstreams to provide insights for advertisers. The Engineering Manager role involves leading teams, collaborating across departments, and ensuring technical scalability. Benefits include remote work, healthcare, and equity.

Senior Sales Engineer

Company: Branch

Location: USA

Posted Nov 30, 2025

Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible financial services and building inclusive products. They value diversity, innovation, and collaboration, and are looking for a Senior Sales Engineer to manage technical aspects of the sales cycle and act as a liaison between sales, product, security, and professional services teams.

B2B Revenue Operations Manager

Company: Guidebook

Location: USA

Posted Nov 30, 2025

Guidebook seeks a B2B Revenue Operations Manager to optimize sales processes, manage CRM systems, and enhance marketing automation. The role involves cross-functional collaboration and tech stack integration, with competitive compensation and benefits.

SEO Strategy Lead

Company: Typeform

Location: USA

Posted Dec 01, 2025

Typeform is a remote-first company seeking an SEO Strategy Lead to drive organic growth and improve search engine visibility. The role involves leading SEO strategy, collaborating with cross-functional teams, and optimizing website performance. Typeform offers a competitive salary range of $85,000 to $115,000 USD.

Deputy General Counsel

Company: Truv

Location: USA

Posted Dec 01, 2025

Truv is a financial data company revolutionizing payroll account access with innovative solutions and strong backing. They seek a Deputy General Counsel to lead legal operations, shape strategy, and support growth in a dynamic, remote environment offering competitive equity and impactful responsibilities.

Senior Product Counsel

Company: Mozilla

Location: USA

Posted Dec 01, 2025

Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. With a focus on privacy, transparency, and user empowerment, Mozilla develops products like Firefox and works on diverse areas including AI, social media, and security. The company is committed to making the internet better for people, not companies.

VP Finance

Company: Futurhealth

Location: USA

Posted Nov 30, 2025

The VP of Finance role at FuturHealth requires strategic leadership to drive financial discipline, operational efficiency, and growth through comprehensive planning and compliance.

Offensive Security Engineer - Agent Security

Company: OpenAI

Location: USA

Posted Nov 30, 2025

This text describes OpenAI's Security team mission and a Principal-level Offensive Security Engineer role focusing on strengthening security posture through innovative attack simulations, collaboration with defensive teams, and securing AI-powered products. The role emphasizes vulnerability hunting, automation, and influencing security strategy while requiring expertise in AI systems and offensive security operations.

Member of Technical Staff - Research Engineer

Company: Moonvalley AI

Location: USA

Posted Nov 30, 2025

Moonvalley is a cutting-edge AI company developing generative models for Hollywood and enterprise applications. They have raised over $100M from top investors and are building an AI-enabled movie studio with top filmmakers and creative talent.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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