Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Director of Public Sector Enablement

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - First Assist - $1,194 per week

Company: Host Healthcare

Location: Renton, Washington

Posted Jan 24, 2025

Host Healthcare is currently recruiting a travel nurse RN First Assist for a 13-week assignment in Renton, Washington. The job offers competitive pay, day one medical, dental, and vision insurance, license, travel, tuition, and scrub reimbursement, matching 401k, deluxe private housing or generous housing stipend, and discounts to various activities, restaurants, health & beauty brands, shopping, and hotels. Host Healthcare is recognized as the #1 ranked Travel Healthcare company in the U.S., providing comprehensive support to travelers, including travel, housing, and acting as a liaison between the nurse and the facility.

Site Director - Washington D.C.: 2024-3283

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Site Director, a dynamic and professional leader, manages a team of onsite staff and campers aged 3-12. Responsibilities include leading by example, managing camper behavior, coaching staff, and overseeing camp logistics. The role requires at least three years of relevant experience, certification in First Aid & CPR, and Medication Administration (for Oakton, VA site). The Director must be physically capable of working in various environments and conditions, and committed to the Cell-Phone Free policy.

Travel Nurse RN - PCU - Progressive Care Unit - $2,323 per week

Company: Host Healthcare

Location: Puyallup, Washington

Posted Jan 24, 2025

Host Healthcare is currently recruiting for a travel nurse RN in Puyallup, Washington for a 13-week assignment in the Progressive Care Unit. The job offers competitive pay, benefits including medical, dental, vision, license reimbursement, and housing support. Host Healthcare is recognized as the top-ranked travel healthcare company in the U.S., providing a worry-free travel experience with dedicated recruiters acting as advocates for their nurses.

Technical Support Specialist

Company: Crowell & Moring

Location: Washington DC

Posted Jan 24, 2025

The Technical Support Specialist role at Crowell & Moring LLP involves providing direct technical support to attorneys and staff, resolving hardware, software, and networking issues, and maintaining knowledge of relevant products and support policies. The role requires advanced PC skills, ability to troubleshoot Microsoft Office Applications and Windows OS, and legal application knowledge. The position demands clear communication, organization, and the ability to work independently and in a team. A Bachelor's Degree in an IT field or equivalent experience is required, along with a minimum of two years of relevant experience. The firm offers competitive compensation, comprehensive benefits, and a positive, friendly culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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